Announcement AFTER 8 YEARS WE ARE CLOSING SHOP! ALL ITEMS ARE A FINAL SALE. INDIVIDUAL LISTINGS FOR EACH SIZE/COLOUR.
AFTER 8 YEARS WE ARE CLOSING SHOP! ALL ITEMS ARE A FINAL SALE. INDIVIDUAL LISTINGS FOR EACH SIZE/COLOUR.
Little Houses is a small independent company that is made entirely by one person, me. I have a small studio in my home, I create my pieces from start to finish, and in most cases, my garments are made to order so please be patient with shipping times and allow one month before shipping out.
*Colors may differ slightly because of photography and computer projection.
*BUTTON COLOR/SHAPE MAY VARY SLIGHTLY FROM WHAT IS PICTURED:
The reason for this is because everything is made to order and I sell a lot of items per month. I go through hundreds of buttons a month and my supplier just can't guarantee the exact style/color every time.
*All CUSTOM ORDERS & SALE ITEMS will be a final sale. Please convo me if you have any questions regarding a sale/custom item.
Accepted payment methods
- Accepts Etsy gift cards
Please allow one month production time before shipping out, and another 1-3 weeks for shipping times (depending on where you live). The reason for the lengthly wait times is because I do everything myself and am very busy. It takes time to make all these items and I am doing the best I can so please be patient and don't hesitate to contact me with any concerns you may have about a shipment. I always do my best to get orders out in an earlier time frame, but sometimes it just isn't possible. All orders will be sent out one month from order date. Thanks for understanding!
Refunds and Exchanges
Little Houses does not issue refunds on any products. Because I am such a small company, I can't offer refunds. I will do exchanges if the size isn't right but because my garments are made-to-order, I can only offer to exchange an item once and must be exchanged within 30 days of purchase date. In some cases, I will offer a store credit so long as the item is returned within 30 days of shipment, and is not visibly worn or damaged. All custom orders and sale items are a final sale. Little Houses will not cover extra shipping charges on exchanges/returns unless it is the fault of Little Houses (ie: wrong size/color received, etc.) If you have ordered the wrong size and need to exchange, you will be responsible for the shipping charges. All returned package MUST be shipped with USPS or Canada Post (within North America). We will not accept any returned packages from UPS/FEDEX or any other private company. When returning an item to Little Houses, please be sure to fill out the customs forms CORRECTLY as a 'returned' item. If you are unsure, please ask your local post office. Any customs charges on returned items due to incorrect forms will be charged to the sender. If you have any questions regarding this, don't hesitate to convo me!
*Please note that any sale items that are listed as 'Immediate Ship' will be a final sale, no exchanges/refunds*
Return/Exchange items can be sent back to the following address:
Little Houses Clothing
6545 Ave Durocher
Along with your package, please include the following information:
YOUR ETSY NAME
YOUR FULL NAME AND SHIPPING ADDRESS
WHAT YOU ARE EXCHANGING FOR
IF THERE IS NO DETAILED NOTE WITH THE ABOVE INFORMATION IN YOUR PACKAGE, THERE WILL BE EXTENDED DELAYS.