Accepted payment methods
Returns & exchanges
Cancellations
Payment
Money transfer is also possible, just let us know and we will arrange the best option depending on your country.
Shipping
If you'd like to purchase items from both of our shops ( https://www.etsy.com/shop/MonstersOverTheSea ), shipping could also be combined. Just let us know before placing the order so we can reduce the shipping cost.
We will ship your item asap, usually in 1-2 days after the payment clears.
We always use registered air mail when shipping packages and parcels while postcards and small paper items are being sent via regular air mail.
You will receive a follow up confirmation email with a tracking number after the item is dispatched and will be able to track your item directly via etsy.
A proof of postage can be provided upon request.
Customer satisfaction is of utmost importance to us so please contact us first if there's been a delay in the post or any problems with your order before leaving a negative review.
We are confident that all issues can be resolved with a positive outcome for all parties.
Additional policies and FAQs
Most vintage clothing has been previously worn, but a small percentage of pieces have not. These are often old warehouse stock, and more valuable than those that have been worn, especially if they have their original tags. Referred to as deadstock or new old stock (NOS), they nevertheless sometimes have flaws. Vintage clothing may be either commercially produced or handmade by individuals.
Please take a moment to read a description below photographs to find out more about the condition of an item and do not hesitate to contact us with any questions.