LittleShopofElleSee's Shop Policies
Welcome to the world of my imagination! All of the art was created by me. I hope you will find something that you enjoy :)
You can also find me here:
Payment method: PayPal
For your protection, and mine, I only accept payment through PayPal. Please note that you do not need a PayPal account to pay via credit card. Simply select the "PayPal" button at checkout and follow the instructions.
Paid orders are shipped within 2-3 business days (that excludes Saturdays and Sundays).
Shipping method: Canada Post
I ship to the address that is on your ETSY account. Please ensure that it is up to date.
I cannot be held responsible for any duties, customs and taxes levied by individual countries. Please allow 2-4 weeks for delivery. If you want to pay for additional tracking and/or insurance on your item, please contact me and I will be happy to adjust your invoice.
All items are shipped with great care in a protective rigid mailer within 2-3 business days of having received payment, except for Saturdays and Sundays.
While I do my absolute best for your package to arrive safely, sometimes customs may delay your order's time of arrival. The length of the delay depends on your location. Please allow 2-4 weeks for delivery.
If an item is damaged during transit, please contact me with at least two (2) photos showing the damage within five (5) days of receipt, and I will send you another one to replace it.
If an item is lost in transit, please contact me so that we may come up with the best solution. Please do not contact me until you have waited at least 2-4 weeks for the arrival of your package. While I do my absolute best for your package to arrive safely, sometimes customs may delay your order's time of arrival. The length of the delay depends on your location.
Refunds and Exchanges
I want to make your experience buying from me a happy one. If you are unhappy with your purchase, please contact me so I can work with you.
Please note that there is no guarantee that the colors in print will look exactly as they do on the computer due to computer color variance.
However, if you are still unhappy with your purchase after contacting me, I will accept a return provided that the item is in the same condition it was sent to you. Returns will be shipped at your own expense for a refund of the purchase price (minus the original shipping cost) upon receipt of the item.
Additional Policies and FAQs
If you have any questions or concerns please do not hesitate to contact me through an Etsy message: http://www.etsy.com/conversations/new?with_id=13142212 or through my email address: littleshopofellesee [!at] gmail.com
**All photographs and drawings are copyrighted. My images are solely intended for personal use, and may not under any circumstances be redistributed, used for commercial purposes or as part of a commercial enterprise.
Last Updated March 19, 2013