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LittleStickCreations' Shop Announcement

Luxury Handmade Accessories and Clothing.
Little Stick Creations - Shop for beautiful and quirky items.....


LittleStickCreations' Shop Policies

Welcome

Welcome to Little Stick Creations. I hope to make your shopping experience enjoyable, and I am committed to selling a finely made and beautiful product. .

Handwoven and hand knit items can be delicate and should be handled and laundered gently.
Please be aware that threads can pull if caught on some types of jewellery, though normally you can wiggle the thread back into the woven or knitted fabric.



Payment

Please note that you DO NOT NEED A PAYPAL ACCOUNT TO PURCHASE!

I will accept payment by PayPal, credit/debit through Direct Checkout as well as Etsy gift cards
UK sterling cheque payments also welcomed from UK buyers - please remember that cheques will need to clear before goods are shipped.

Overseas customers are responsible for paying and taxes or customs charges.

Shipping

United Kingdom:
I ship by first class mail within 1-2 business days of payment, and items should arrive within 3-4 days of payment.
If you require guaranteed or quicker shipping please convo me and we can arrange it. Additional charges may be incurred.
Proof of delivery in the UK costs just £4-10.
Please note Orders over 900g will require different shipping rates, please convo me for rates.

International orders.
I ship by first class mail within 1-2 business days of payment, and items should arrive within 7 - 14 days of payment.
Overseas customers are responsible for paying and taxes or customs charges.
If you want faster shipping or tracked services please contact me. Additional charges may apply.

Loss
Loss is very rare in my experience. I obtain proof of postage for all items sent and can not accept responsibility for failure to deliver, particularly in countries other than the UK as the postal system is out of my hands. If you wish to used tracked or signed for delivery methods to ensure delivery please convo me as these are often available for an additional charge.


Refunds and Exchanges

I hope you are very happy with your purchase as I take great care in creating all the items in my shop to make them both beautiful and unique.

If you are not satisfied with your purchase, firstly send me a convo, you can return your items up to 14 days after you have received your order. You will be responsible for returning items in their original condition as well as return shipping costs and must obtain proof of postage.
Provided the purchase is in it's original condition a refund or replacement can be requested (minus original shipping costs).
My items are individually hand made , so an identical replacement will not be possible.

Please be aware that whilst I take great care to ensure correct colour reproduction computer monitors often show colours differently. I also try to describe my products fully please read the description and contact me if you have any questions.

I obtain proof of postage for all items sent out


Additional Policies and FAQs

All items are made in a smoke-free and pet free environment.

If you wish to reserve an item, please feel free to contact me.




Seller Information

Sarah Cross
61 Holcombe Drive
Llandrindod Wells
Powys
Wales
LD1 6DP

Last Updated March 21, 2015