LittleTouchOfHeaven1

Geraldine, Alabama | 9504 Sales

LittleTouchOfHeaven1

Geraldine, Alabama 9504 Sales On Etsy since 2013

5 out of 5 stars
(2194)

Announcement   **ANY ORDERS PLACED AFTER DEC. 4 are NOT GUARANTEED FOR CHRISTMAS**

CURRENT TURN AROUND TIME 10 BUSINESS DAYS!

BUSINESS DAYS EXCLUDE HOLIDAYS & WEEKENDS.

Announcement

Last updated on Dec 9, 2017

**ANY ORDERS PLACED AFTER DEC. 4 are NOT GUARANTEED FOR CHRISTMAS**

CURRENT TURN AROUND TIME 10 BUSINESS DAYS!

BUSINESS DAYS EXCLUDE HOLIDAYS & WEEKENDS.

Amy Little

Contact shop owner

Amy Little

View all 277 items

Reviews

Average item review
5 out of 5 stars
(2194)
See reviews that mention:
quality 122 shipping 214 customer service 96
View all 2194 reviews

About

Around the web

Shop members

  • Amy Little

    Owner, Creator, Customer Service

  • Paul Little

    Owner, Creator, Designer

Shop policies

Last updated on December 4, 2017
THANK YOU FOR VISITING OUR SHOP! Please send us a message if you have any questions! :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the nature of the products, No returns are accepted. However, If the mistake was on our side, we will gladly fix it FREE of charge! If your item arrives damaged, please send us a message and we will resolve it. We want you to be 100% satisfied & if you are not happy for any reason, please send us a message!
Shipping
CURRENT TURN AROUND TIME IS 10 BUSINESS DAYS! (Please disregard any other time that says earlier than this. Keep this in mind before placing order)

Please note: This is BUSINESS DAYS and not numerical days. Thank you so much for keeping us busy!

(Only exception is 1/2 photo prop)
Additional policies and FAQs
Fan Page: www.facebook.com/littletouchofheaven1

Instagram:
Www.instagram.com/littletouchofheaven

FAQ:


Where are you located?-

Amy & Paul live & operate in Geraldine, AL


How'd you get your name?-

"Little" is our last name & Paul is a preacher! So heaven was an appropriate touch! We always want to incorporate God in what we do!

How can I order?-

We're trying to move all ordering to Etsy! Www.littletouchofheaven.org
If what you are wanting is not listed, please message us on Etsy!

We get SO MANY notifications every day, it's hard to sort through things! If we haven't messaged you back, it's likely we are bombarded with orders & notifications. If it's very important, we try to address it ASAP. But please be patient with us, as we grow we will figure out a better system. FOR NOW, Etsy is the best place to get ahold of us!

What material do you use?-

1/8" birch plywood. It's high quality, light weight, perfect for wreaths or door hangers

Can you cut (insert size)?-

We have:
2 laser cutters that cut 12"x18"
1 laser cutter that cuts 20"x28"
1 CNC Router that cuts 24" x 48" (THIS CAN CUT THICKER WOOD, but the LEARNING CURVE IS VERY HIGH & they have not had any time to learn the new program yet- it will probably be several months before we can get started)

We have 2 size boards:
12" x 18" (small board)
20" x 28"- (large board)
THESE ITEMS ARE HUGE!!!

So the largest size we can make is 28" long

The tallest design that we can do on circular/square shapes is 20"

The tallest design we can do for a circular/square shape on the small boards is 12"

One thing that can be confusing is: an 18" item on the smaller board is 18" tall or long BUT the items are narrower. Kind of like zooming out on a camera to fit the image on screen. 18" on the large boards is 18" long or wide & HUGE. It doesn't have to scale down the images.

Our most common sizes are-

Small boards:
12"
18"

Large Boards:
20"
24"
28"

Can you cut thicker?-

At this time the only machine that cuts thicker is the CNC router & it won't be running until we can learn the new system/software

What is your Turn Around Time?-

The ETA varies by the quantity of orders we have! we are typically running around 10-12 business days due to the sheer volume of order we have.

Our machines are running from the time we wake up, until the time we go to sleep! (Every day except Sunday)

How much is shipping?-

Shipping is usually $4.25 for the first item & $1.25 for each additional item. However, if your items are bigger- it could run a little more! If you've placed a large order (20pcs)- then the shipping could be cheaper because we can fit in a flat rate box.

WE CAN MAKE A RUSH ORDER IN 2-3 DAYS! Fees will apply (depends on the amount ordered)


Can you make (insert your idea)?-

We always welcome custom orders, & would love to create something for you! If you have a black & white image, that usually works best for us in our program. SALE PRICING is not available for customs. Also, we will only program it ONCE after the item is paid for. If you'd like additional edits, then programming fees may be applied! Programming is the most time consuming of all the steps & every edit takes a lot of time.

Can I use a coupon code on sale pricing?-

Simply put, no. We can NOT offer any other discounts on top of discounts.

How can I place an order during your $5 sale?-

Send us your complete order on Etsy & we will create a custom listing for you!

More information

Last updated on Nov 29, 2017
Frequently asked questions
Incorrect Shipping Address

It is solely your responsibility to check the shipping address before placing an order. We only send to the address on file! We are NOT responsible for any packages sent to the incorrect address or returned back to us. You will be charged an additional shipping fee if it was returned. If you catch your error before your order is processed, please message us. We can NOT change the shipping address, but we will refund your order so you can place another one with the correct information.

Wholesale availability

We DO offer wholesale orders. There is a $100 minimum. Please send us a message for more details.

Care instructions

Please handle with care! The laser cuts an have thin, delicate lines and are fragile.

How can I hang my laser cuts?

They are lightweight and can be hung with COMMAND STRIPS. Some customers have used double sided tape. If mountain on a sign, we suggest wood glue for a strong hold, but craft glue will work as well.

Is there an option to have my order painted?

Unfortunately, the answer is NO. Our prices are low & very affordable because we do not offer this option. There are just too many customizations we already offer & adding paint would severely slow down our production time. However, They are EASILY paintable with spray paint or the cheap .50 acrylic paint you can purchase at craft stores.

Sizing details

All the measurements are the LARGEST measurement & is usually in length. The size you chose is NOT always exact! +/- .5 - 1"