LittleWebWritingHood

Due to the customization of our designs, refunds are not offered once work begins. If you have any questions, please feel free to convo me! Digital products (non-tangible digital goods), it is not possible to “return” a product and ensure that the product is no longer used.

• We accepts payment via PayPal or Etsy Direct Checkout. We accept Etsy gift cards as well.

• Files and graphics will not be sent until payment is accepted and approved.

• Coupon codes/discounts must be applied to the original order. No refunds for discounts will be given after payment has gone through.

• Our Blogger templates and Wordpress themes are all instantly downloadable via Etsy's Digital Downloads service. After payment has cleared (usually within a few minutes), you will be able to download your files right from the site.

• Blog add-ons are usually sent in 3-6 business days, but be sure to check the individual listings for the most accurate processing times.

• Installation of a blog template can take up to 7 business days, but most of the time, it is much faster.

• All files that are not instant download will be sent via Etsy conversation or to the email address associated with your Etsy account.

SUPPORT POLICY

We offer full support for 60 days after the date of sale. If you are experiencing an issue with one of our templates, please contact us at jana [!at] littlewebwritinghood.com. Support tickets and inquiries are generally answered within 2 business days (no weekends).


TERMS OF USE
{for Blogger & Wordpress Themes}

By purchasing any of our digital products, you are fully consenting to and agree to adhere to the following Terms of Use.

// YOU MAY:

• Use the template once on one Blogger or Wordpress website for personal or business use (not commercial use - see next section)

• Rearrange, rename, add, or remove sidebar widgets from your blog; add or rearrange pages on your blog.

• Delete all or some of the included social networking icons.



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FAQ:

Can you install my blog template for me?
• Yes! There is a $10 fee for Blogger templates. Contact us and we'll direct you to an installation listing.

Do I need Photoshop to use your blog templates?
• No, Photoshop is not specifically required, though it does make things a bit easier. In addition to an editable PSD header, we also include a PNG file of the header that can be edited in virtually any photo editing program you can think of - including online sites like PicMonkey.com or Pixlr. If you would prefer us to insert your title for you, there is an additional $6 fee.

Can I use my blog template on more than one website?
• No, our templates come with a one-site use license. If you would like to use your template on a second website, the template must be repurchased. :)

Can you customize a blog template for me?
• Absolutely. Shoot us an email! We're very customization-friendly and would love to work with you.

Can I add a post signature, blog button, or other extras to my blog template?
• Of course! Check out our "blog upgrades" section of our shop to view all of our options.


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