Anonymous on Jul 10, 2012
Natalie is SUPER helpful and incredibly talented. She responded to my questions very quickly and I received my design within a day. I would recommend her for any purchases and will definitely be using her in the future!
Accepted payment methods
- Accepts Etsy gift cards
As these are custom products, I cannot accept returns for any custom print products. You will receive up to two digital proofs of your product before it is sent to the printer. Additional proofs are $5 per proof. I personally proof printed items before they are shipped to you and if there is a manufacturing defect in the product, I get your item reprinted or reordered before it is sent to you.
As the process of creating a custom product for you requires a lot of time and care, payment must be received BEFORE custom work can begin.
Ohio residents / shipping recipients, I will need to add sales tax for your county in Ohio.
Your products are professionally printed, so turnaround time is typically 5 -10 business days AFTER your proof is accepted BEFORE shipping. I can offer expedited shipping for your order, please inquire for current pricing.
International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. All international orders will have full value declared on customs forms - no exceptions.
What you see on Etsy only includes a segment of products that I can do. If you are interested in a custom product not seen here, please message me so we can work on one! I can then create a custom listing for you.
Letterpress printing does take longer with turnaround time around 3-4 weeks as it is a beautiful, tedious process.
Refunds and Exchanges
Color variations may occur between monitors and prints due to the monitor's calibration. Color variations are not a refundable occurrence. If you have specific color needs, please contact me so I can match your colors for you.
Important letterpress info from the company I partner with to provide you with this service:
Color matching: We do our best to match colors for you, however ink on a letterpress is transparent so may appear lighter. Also subtle variations in color among the pieces may occur. If exact color is very important please discuss it with us and send a sample of what we are aiming for so we can get as close as we can!
Plates: You can buy your customized plates as a souvenir if you like, convo us! The cost covers cleaning them up and shipping them.
About cotton paper: cotton paper is beautiful but sometimes does not cut as cleanly as other paper, it can have little pieces attached to the cut edges (most of which rub right off) and due to the softness of it it can sometimes leave little imperfections when corner rounding or cutting. These are not defects they are just what happens with a very soft all cotton stock!
Additional policies and FAQs
Q: Can I change something in the design?
A: Yes! You can change fonts, color schemes, and completely change the design all together. For more in-depth customization, please contact me so I can create a custom listing for you.
Q: Do I have to use professional photos for my product?
A. Professional photos look best, but you can still get a great product using your own home photos. If you do use professional photos, you will need to check that you can in fact use the photo for this use. I do not take responsibility for the copyright of your professional photos.
Q: Can I purchase digital copies of the invites to print myself?
A: Yes. The pricing varies depending on the product. Message me for more details. You may NOT resell, reproduce, or use my designs for any other purpose than printing for your particular event.