LittlestSister's Shop Policies
Thank you for visiting Littlest Sister! I have been using my hands for over 40 years to make heirloom gifts for friends and family. I am inspired by nature, simplicity and sentimentality. I am always learning something new-I feel it keeps my ideas evolving, even though I seem to go back to my favorites again and again-sewing, crochet, photography, cross stitch and embroidery, but try to leave myself open to new adventures. I also enjoy antique and vintage finds and incorporate them into some of my work.
PayPal and Etsy Direct payment are the accepted methods of payment.
Shipments are made within 3 days of cleared payment. All items are carefully wrapped and packaged, Shipping within the the US will be through the USPS with delivery confirmation to the address provided by PayPal. My price does not include insurance. If you would like to insure your package, please contact me to add the additional cost. I will be glad to combine shipping if you purchase more than one item, but keep in mind things that are fragile are better shipped separately. Please contact me to adjust the costs for your combined order.
I try to be accurate in shipping costs. If these charges have been overestimated by more than $1.00, I will promptly refund the difference.
Shipping Supplies: While I agree that brand new shipping supplies look very professional, I believe in re-using materials as much as possible. Having said that, more likely than not you will receive your item packaged securely with recycled shipping supplies.
International customers: Please contact me for shipping rates prior to purchase.
Please note that the buyer is responsible for any duties, customs, and taxes levied by their individual countries.
Refunds and Exchanges
All sales are final. I do want to have happy customers, so in the event of something extremely urgent, please contact me and we'll discuss possibilities.
Additional Policies and FAQs
My handmade items are all unique creations. I can recreate a previously sold item if requested, however, the availability of materials may not always make this possible. I welcome special orders, send me your request and I will get back to you as quickly as possible with a time frame.
Items put into a reserved listing in your name will be held for a period of 72 hours.
I leave most of my cross stitch unframed since I believe selection of framing and color choices are very personal. If you have a special stitched piece you would like finished into a one-of-a-kind keepsake please contact me. I welcome finishing orders.
All of my work is created in a smoke-free, pet-friendly environment.
I also speak Spanish and Portuguese learned during my years of living overseas.
Last Updated July 6, 2014