LivingOurDreamLife

South Jordan, Utah On Etsy since 2015

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

LivingOurDreamLife

South Jordan, Utah | 1,831 Sales

Shop owner

Contact

Items

Lisa

Contact shop owner

Lisa

Reviews

Average item review
4.5 out of 5 stars
(68)
See reviews that mention:
quality 6 shipping 3 customer service 4

Shop policies

Last updated on November 5, 2019
{Living Our Dream Life} is a collection of all things crafty. I love trying new artistic adventures and am grateful to have you join me. Please feel free to contact me with questions or with your own idea of something you would like created. I would love to design what you have in mind either as a digital download or painting of some sort!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be happy with your purchase. Please contact me directly if there are problems and I will do everything I can to work with you to correct the issue. PLEASE CONTACT ME BEFORE LEAVING A NEGATIVE REVIEW! I want you to be happy and will try to work with you to correct the situation.

If a return is requested for a physical item, you must contact me within three days of the item arriving and ship it back within seven days. Buyer will pay all shipping costs to return the item to me and original shipping costs will not be refunded.

I will accept order cancellations on physical items up to 24 hours after purchase or until when I print the shipping label for purchase, which ever comes first.

With a digital download item, refunds will NOT be issued. Once the purchase is complete, Etsy will automatically send the file to you and even if the item has not been downloaded yet, the file is still in your possession. Due to the nature of a digital item, I cannot accept cancellations, returns, or issue refunds. Please purchase these items carefully and read the description prior to purchasing.

You are welcome to contact me directly prior to purchasing and ask questions. Please still contact me if there is a problem with a digital file and I will try to work with you to solve the problem.
Shipping
Free shipping on all orders over $35!!

PLEASE MAKE SURE YOU HAVE THE CORRECT ADDRESS LISTED WITH YOUR ETSY ACCOUNT. I ship to the address listed, and can not be held responsible for lost packages due to incorrect information. I am following Etsy's standard shipping method at this time.

If an item is promised by a certain date, and does not arrive by that date due to an error at the post office I can not be held liable. Shipping is out of my hands as soon as I bring it to the post office. I provide tracking on all of my items for that reason. If an item is damaged upon arrival, please take pictures and document it so I can work with the shipping carrier to correct the issue.
Additional policies and FAQs
COPYRIGHT:
All digital items in my shop are for PERSONAL USE ONLY at this time. Please do not infringe on my copyright by using the items for ANY commercial purpose. If you are a business owner, CONTACT ME about what you intend to use the item for before purchasing. Additionally, personal use means just that, PERSONAL. Digital files are NOT to be shared either digitally or with physical copies to others. Digital items are not allowed to be shared with a large group, such as, but not limited to, a craft night or friend get together, with the single purchase.

All physical items may not be reproduced in any fashion, including but not limited to making copies for others.

If your are interested in using a digital file for a group of people, PLEASE CONTACT ME DIRECTLY to arrange for group permission.

All items in my shop are original works and are my copyrighted intellectual property.



CUSTOM ORDER:
When ordering custom items either physically or digitally, the buyer is responsible to communicate with me. Please ask questions as needed. No question is too small! Please include the EXACT wording and spelling you would like on your piece as well as which person/ people you would like painted or other necessary details. Additionally, if a change to clothing needs to be made, please communicate this clearly. I can not be held responsible for any mistakes due to incorrect information. If it is a custom order sign, buyer is responsible for quote wording as well as previewing possible digital samples that I will paint. Once the buyer has chosen a sample, I will do my best to paint it similarly. Please understand that all my work is HAND LETTERED. I do not use vinyl or the computer on the final product. This will create a few imperfections by nature.


***I will only paint or design pictures that follow Christian standards.***

Custom orders will not be accepted for any of the following, including but not limited to: pornography, vulgarity, or graphic violence.


PERSONAL INFORMATION:
I will only use your contact information including name and address to (1) communicate with you about an order, (2) fulfill your order and (3) for legal purposes--like paying taxes if needed. Personal information with not be shared with others.