LoLeviLa

HEARTS & BOWS

3308 Sales

LoLeviLa

HEARTS & BOWS

3308 Sales On Etsy since 2011

5 out of 5 stars
(762)
Shop owner

LoLeviLa

Contact

Announcement   Welcome to LoLeviLa. I am an independent lingerie designer based in Europe. I design and make high fashion underwear with an aim to intrigue, provoke and seduce. Every item is handmade to order and it takes 3 weeks to arrive to your door. If you need your order to arrive sooner please message me beforehand to agree upon a possibility to complete your order in time. Delivery takes within 14 days to the US and 10 days to Europe. Every shipment is provided with a tracking number.

Facebook: https://www.facebook.com/pages/LoLeviLa-Lingerie/149234361866982

Announcement

Welcome to LoLeviLa. I am an independent lingerie designer based in Europe. I design and make high fashion underwear with an aim to intrigue, provoke and seduce. Every item is handmade to order and it takes 3 weeks to arrive to your door. If you need your order to arrive sooner please message me beforehand to agree upon a possibility to complete your order in time. Delivery takes within 14 days to the US and 10 days to Europe. Every shipment is provided with a tracking number.

Facebook: https://www.facebook.com/pages/LoLeviLa-Lingerie/149234361866982

LoLeviLa

Contact shop owner

LoLeviLa

View all 85 items

Reviews

Average item review
5 out of 5 stars
(762)
View all 762 reviews

Shop policies

Last updated on March 8, 2013
Welcome to LoLeviLa shop of Handmade Lingerie, Clothing and Accessories. I make some items as unique, only one and others in a limited quantity of 2-5 pieces. If you want to get more info about me please read my profile.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept only Paypal.
Shipping
Orders are sent via Ukrainian State Post by air. Shipment takes around 2 weeks to be delivered to the USA and around 10 days to Europe. Tracking number is given to each sipment. You can see available information concerning your shipment on the site I will give you. Due to lightness of items, orders are packed in a plain post envelope and issued as a gift for a smooth border cross.
Refunds and Exchanges
Lingerie Refund and Exchange Policy


In general underwear is not the subject to refund or exchange. But as I have just recently opened the shop and previously haven’t had any experience in lingerie industry, exceptions in lingerie refund and exchange policy are possible if a misundestanding arises in sizing because of my fault and the item completely doesn’t fit you. In this case please get in touch with me, explaining the reason of your dissatisfation and I will see what can be done to solve the issue because I am happy only when my customers are happy with their purchases.

I have my own sizing chart which is given in description to any listing. I understand that sometimes it can happens that customers are not attentive to sizing given in my listings and can give me their own sizing based on their countries common sizing. Please be attentive when you give me sizing information. You have to give it based on my sizing chart. That’s why I will get in touch with you when you place your order in order to avoid misunderstanding in sizing on your side.


Loungewear and Accessories Refund and Exchange Policy

Loungewear and Accessories are the subject to refund or exchange. It can be refunded or exchanged on the following conditions:
1. During 7 calendar days as you received the item you have to make a claim getting in touch with me for refund or exchange explaining the problem.
2. It is in an unused / original condition, not worn and not washed.
3. You have to send the item back with shipping charges on your side
4. You will get refund or exchange (the same item if I have it in stock or another item you like in my shop on the same price you paid) sent only after the item is received by the seller in an unused /original condition, not worn, not washed.