Rhonda Smith

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Rhonda Smith

Reviews

Average item review
5 out of 5 stars
(213)
View all 213 reviews

Updates

Pretty Gate Set with weathered oak stain.

Tagged in this photo

Shop policies

Last updated on November 10, 2017
We love making custom orders for people, If you don't see something on our Items list, please contact us and we can brainstorm together to see if we can come up with what you're looking for.

If you are ordering a custom item, please be accurate and 100% sure in your measuring. Thank You and we look forward to getting your custom order started!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
We apologize but WE WILL NOT refund any custom orders. This is due to the specifics of the order and not being able to resell the item to someone else. If you need to return an ELIGIBLE item the shipping is at the cost of the customer.
Payment
We require full payment before we will ship any item. For any custom order we have a no cancellation, no return policy due to the nature of the specifics needed for the order.
Shipping
All items are shipped via FedEx unless the customer and seller have agreed on something different. Once the item has shipped, you will receive a tracking number.

We start your custom product as soon as we receive the order and ship it as soon as we can. Our schedule is constantly changing so what you see on individual items for ship time is where we are currently at in scheduling.

If you need a product quickly, we can try to work with you but the customer may need to pay a upgraded shipping fee.

If an item is damaged during shipping please contact us within 24 hours of receiving the item so we can make a claim with the shipping company.

If you need to return an item the shipping is at the cost of the customer.
Additional policies and FAQs
We apologize, but custom orders are non-refundable. When making a custom order and it requires measurements from you, make sure you are accurate. My mistakes I will correct. Your mistakes I will help to fix, and it may incur additional charges.

Very important note:
I will always do my best to match a the color of a picture that you send but, if its not what you had envisioned, I will not be held accountable. If you want something specific please give me the brand, color name, and color number.