LoRustique

Handmade with Love in Michigan

Detroit, Michigan · 3575 Sales

LoRustique

Handmade with Love in Michigan

Detroit, Michigan 3575 Sales On Etsy since 2013

5 out of 5 stars
(687)

LoRustique is taking a short break

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Note from shop owner Hi! I am on maternity leave! 💙
The shop is closed temporarily for new orders and emails will not be answered unless you have a current order with the shop. For those customers, please allow 24-48 hours for a reply to messages.
Thank you and God Bless!

Note from shop owner

Last updated on Aug 16, 2016

Hi! I am on maternity leave! 💙
The shop is closed temporarily for new orders and emails will not be answered unless you have a current order with the shop. For those customers, please allow 24-48 hours for a reply to messages.
Thank you and God Bless!

Lauren Barnes

Contact shop owner

Lauren Barnes

About

The Lo in LoRustique

As a little girl growing up in rural Michigan, I spent most days outside enjoying nature and fresh country air. Indoors I loved making crafts and playing with my dad's blueprints and building materials. As a builder's daughter I was always intrigued by hand crafted art.
I decided I wanted to be an entrepreneur and went to school at Western Michigan University. It was there I met my soul mate. We were married in August 2012. Our wedding was a true reflection of my love for handmade. Planning inspired me to create my own pieces and later share them with others.
I married my best friend and had our dream wedding. Now my passion is to give other brides special pieces for their dream wedding. My shop is a reflection of the things I love most... vintage, rustic, nautical, and shabby chic!

♥Lauren

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Shop members

  • Lauren Barnes

    Owner, Designer, Customer Service

    I graduated from WMU in 2009 with a major in sales and marketing. Now I've quit my day job to let my creative spirit flourish!

Shop policies

Last updated on January 26, 2016
Welcome to LoRustique!
Thank you for visiting my little boutique. I'm very excited to share my handmade items with you!
Please read all of the information below as well as in the listing and shop announcements before purchasing items. If you have questions please contact me!

♥ORDERING INSTRUCTIONS
→Note all important details in the "notes to seller" box
(Including your need by date)
→Make sure you've read the policies, listing info, shop announcement and timelines. (If you have questions, please contact me before purchasing)
→Check your address and submit your order
→Wait for an email with your tracking information & pretty things to arrive

♥PRODUCTION TIME
Each item is handcrafted with love and made to order.
→Current production time estimates are available in each listing description. Receipt dates are estimates of when items will be shipped. Please note certain products may have a longer lead time than others. This does not account for shipping time or include weekends or holidays.
→Any missing information can delay your order.
→Please note large multiple item orders may increase lead time.

♥RUSH ORDERS
Must be approved PRIOR to purchase to arrange a timeline, shipping & processing fees. I can not be responsible for time expectations that are not set up before purchasing.

♥CUSTOM ORDERS
Custom designs are not being offered at this time. If you have other custom requests please contact me prior to ordering.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
PAYMENTS ACCEPTED BY
→Etsy Direct Checkout
→Paypal
Shipping
♥SHIPPING
Items are shipped using USPS. Items are shipped first class, parcel select or priority mail. I choose the cheapest method for each product. Domestic shipments are expected to arrive in appx 2-10 days.
→Buyers are responsible for making arrangements for the upgraded cost of expedited shipping AND insurance prior to purchase.
→Upon shipment a shipping confirmation email with a tracking #(s) that will be sent from Etsy.
→Receipt dates are estimates of when items will be shipped. (see "production time" above)
→Delays may occur and are out of my control.

♥INTERNATIONAL SHIPPING
Please be aware that International orders can take 2-8 weeks to arrive once shipped!
→International orders may be subject to duty fees or local customs taxes. Buyer is responsible for the additional cost. We can not determine these prices and they are not included in the shipping price.
→Packages may encounter delays during customs and we are not responsible for these delays.

♥DAMGES OR LOSS
I prepare each shipment very carefully. Once orders are shipped, I am not responsible for shipping companies. I cannot be responsible for carriers loss or negligence, damage, delays, etc.
→Buyers are responsible for reporting and documenting damage or non-delivery within 48 hrs, so arrangements for filing a claim (if applicable) can be made. I assist you in replacing your product if I can.
Refunds and Exchanges
♥CANCELLATIONS
Cancellations must be requested within 24 hrs of your purchase for a full refund.

♥UNWANTED ORDERS
Items are made to order and are carefully handmade for each client. Therefore there are NO refunds, returns or exchanges on products.
(Please order custom orders carefully)
→If you are not happy with an item or there is a mistake/damage to the order please contact me VIA ETSY within 48 hrs of receiving your item. Please contact me with explanation, so I can address/resolve any issues.
(Problem resolution will not be offered if feedback is left prior to contacting me)

♥RETURNS
→If a return is determined necessary, the item must be received back in unused and original condition. A refund will be given with the exception of shipping and restocking fee.
→The buyer is responsible for shipping the item back for returns at their expense.
→If items are returned to sender (me), due to providing an incorrect address, buyer will have 30 days to pay for postage to a new address before the items are recycled.
Additional policies and FAQs
♥OFFICE HOURS & COMMUNICATION
Monday - Friday 9am-4pm
Please see shop announcement for additional office hour information.
→I do my best to answer conversations promptly but I strive to spend evenings, holidays and weekends with my family. During these times convos will be responded to during business hours.
→All communication between buyer and seller needs to be though etsy for documentation to protect both parties. Email is only accepted during emergencies.

♥QUALITY
→Each item is handmade to order for each person individually. I am a perfectionist and take great pride in everything I send out. Most materials I use are natural and all have different features. I work to bring out the best in them and make each item unique.

♥CUSTOMER SERVICE
My goal is to ensure you are 100% happy. I truly value every person who purchases or supports my shop! Always contact me if you have any questions or concerns. I promise I will make every effort to make this a wonderful experience.
→Please refer to my shop's main page for current office hours and announcements.
→I am happy to resolve any issues prior to leaving feedback.
→PLEASE DO NOT leave negative or neutral feedback until I have had a chance to resolve the issue!