Announcement   Goods for the wanderlust soul

Announcement

Last updated on Feb 21, 2017

Goods for the wanderlust soul

Crystal Moore

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Crystal Moore

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Reviews

Average item review
5 out of 5 stars
(129)
  • Valerie on Jun 18, 2018

    5 out of 5 stars

    Perfect little clutch for a night out on the town! Thank you so much!

  • jessica provinsky on May 19, 2018

    5 out of 5 stars

    Y’all .. if you haven’t bought a bag from Crystal , YOU GOTTA DO IT!!! This is my third bag that I’ve bought , I LOVE her style... she did this custom bag for me and it has knocked my socks off!! She never disappoints.. her quality is Top Notch , and she will work with you on your dream bag . I love buying from her because I know I’m supporting a small business and the quality is going to be worth EVERY PENNY!! I just recently had my third baby so I’ll be using this bag as a purse/baby bag .. mostly ‘mommy stuff’ .. I need a BIG BAG with lots of pockets and I need it to stand out and be one of a kind , no ‘cookie cutter’ bags. Trust me .. you will love her work .
    Thank you Crystal .. I ABSOLUTELY LOVE IT ! 😍😍😍
    Jess

  • philcasabona on Apr 13, 2018

    5 out of 5 stars

    Bought this bag for my wife and she was so pumped. She loves it. This is her 4th LocknKey Leathers bag and she can't wait to really break it in a age it!!

    Awesome as always!!

View all 129 reviews

Updates

Burning that midnight oil to get orders out. I wouldn't have it any other way!
Sometimes you just don't need much. This is for all the minimalist out there.

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I love this diaper bag in drab green

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About

Bag Lady

I started my business out of a desire to create.. I'm also extremely selfish with my time! Life is short and I didn't want to spend it working at a job that makes me unhappy. I longed for the days where I could stay at home and make my own hours. I knew owning a business wasn't easy, and I'd most likely put in more hours than a 9-5 job but I was up for the challenge. The thought of midday mini hikes or taking my lunch watching the birds made me so happy.
I've always been a maker whether I was knitting, sewing or building something. In 2012 I made the decision to open an Etsy store. When you look at one of my bags you're looking at an entire story. Every little detail is important to me; how the bag drapes when it's held a certain way or how long I want the handles to be, where to source my leather, these details sometimes keep me awake at night until I get them just right. Sometimes I pattern make in my dreams. My husband started to collaborate on projects with me and he'll tool his beautiful art on leather for bags and clutches.
I am so in love with what I do I decided to take the next step! I bought a building and now have a beautiful studio on my property to create and expand my line. My work has been seen in British Glamour and British Vogue, which was an amazing feeling to see! In the end I can't even imagine what my life would have been like if I didn't take the risk to quit my day job and make bags full time. Check out my blog to see new designs, or what trouble I'm getting into!
www.lockkeyleathers.tumblr.com

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Shop members

  • crystal moore

    Owner

Shop policies

Last updated on January 6, 2018
Hey! I make bags in my backyard studio, and I couldn't be happier.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I am sorry I can no longer offer refunds on orders, only exchanges for another item of equal value or store credit. All sales are final on discounted items. If you would like to exchange your bag it must be done:
- Within 10 days after receiving your item.
-Items must be unused and in the original condition to receive a refund.
- Returned items must be insured and have a tracking number. I am not responsible for lost items being sent back that were not insured and didn't have tracking.
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CUSTOM ORDERS
Absolutely no refunds on custom orders.
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COLOR VARIANCE & DIMENSIONS
I photograph all my items using natural light to achieve the truest of colors. The colors of leather and materials will vary from each monitor, no exchanges on orders due to difference in expected color. Leather and canvas items that are dyed will have different variances in "distress marks" please understand that these dyed bags are impossible to make identical. I give the dimensions of all my bags so you know exactly what size bag you are getting. Please use these measurements so you know if a certain bag is the right size for you. If you are unsure or have any questions please contact me before purchasing an item.

Please give me a chance to work with you before leaving negative feedback.
Payment
I only accept payments through paypal and direct checkout.
Shipping
All items are insured for half the cost of your purchase and shipped using USPS priority mail. All items are shipped the following business day unless your purchase is made to order, in that case please allow 3-4 weeks to ship. Please make sure your address is correct when checking out with Etsy or Paypal. I cannot be responsible for lost packages due to an incorrect address.
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INTERNATIONAL SHIPPING: I ship using USPS first class mail. Buyers are responsible for any custom duties. I do not insure international packages. If you would like your packages insured please convo me. If insurance is not purchased I cannot be responsible for lost items.
Additional policies and FAQs
Items that are hand painted to look distressed cannot be duplicated to match the photograph. Each hide of leather takes dye differently. This is what makes these bags so special. Please understand that when you are purchasing a Patina Dream item that this bag is unique. Some will look a little darker or lighter than the picture. These bags are not meant to look perfect. They are meant to look worn in and distressed.