LocknKeyLeathers

Lock & Key Leathers

Kingston, New York On Etsy since 2012

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Buyers bought gifts from this shop and gave them 5-star reviews!

LocknKeyLeathers

Lock & Key Leathers

Kingston, New York | 534 Sales

Announcement    **GOODS FOR THE WANDERLUST SOUL**
A one woman operation building bags one at a time

Announcement

Last updated on Feb 19, 2019

**GOODS FOR THE WANDERLUST SOUL**
A one woman operation building bags one at a time

Items

 

All Items

Crystal Moore

Contact shop owner

Crystal Moore

Reviews

Average item review
5 out of 5 stars
(140)
See reviews that mention:
quality 45 shipping 18 customer service 26

About LocknKeyLeathers

Sales 534
On Etsy since 2012

A one woman company, building bags one at a time.

I started my business out of a desire to create.. I'm also extremely selfish with my time! Life is short and I didn't want to spend it working at a job that makes me unhappy. I longed for the days where I could stay at home and make my own hours. I knew owning a business wasn't easy, and I'd most likely put in more hours than a 9-5 job but I was up for the challenge. The thought of midday mini hikes or taking my lunch watching the birds made me so happy.
I've always been a maker whether I was knitting, sewing or building something. In 2012 I made the decision to open an Etsy store. When you look at one of my bags you're looking at an entire story. Every little detail is important to me; how the bag drapes when it's held a certain way or how long I want the handles to be, where to source my leather, these details sometimes keep me awake at night until I get them just right. Sometimes I pattern make in my dreams.
I believe in slow fashion. My goods are sewn with care using the best of materials. A lot of my items have a timeless look and an heirloom quality. Lock & Key Leathers is based out of Kingston NY. Each piece is made from start to finish by Crystal Moore in her small studio nestled in the Catskills.

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Shop members

  • crystal moore

    Owner

Shop policies

Last updated on February 1, 2019
Hey! I make bags in my backyard studio, and I couldn't be happier.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I am sorry I can no longer offer refunds on orders, only exchanges for another item of equal value or store credit. Store credit must be used within one month from original date item was received by buyer. All sales are final on discounted items. If you would like to exchange your bag it must be done:
- Within 10 days after receiving your item.
-Items must be unused and in the original condition to receive a refund.
- Returned items must be insured and have a tracking number. I am not responsible for lost items being sent back that were not insured and didn't have tracking.
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CUSTOM ORDERS
Absolutely no refunds on custom orders.
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COLOR VARIANCE & DIMENSIONS
I photograph all my items using natural light to achieve the truest of colors. The colors of leather and materials will vary from each monitor, no exchanges on orders due to difference in expected color. Leather and canvas items that are dyed will have different variances in "distress marks" please understand that these dyed bags are impossible to make identical. I give the dimensions of all my bags so you know exactly what size bag you are getting. Please use these measurements so you know if a certain bag is the right size for you. If you are unsure or have any questions please contact me before purchasing an item.

Please give me a chance to work with you before leaving negative feedback.
Payment
I only accept payments through paypal and direct checkout.
Shipping
All items are insured for half the cost of your purchase and shipped using USPS priority mail. All items are shipped the following business day unless your purchase is made to order, in that case please allow 1-2 weeks to ship. In the event that your bag will be delayed you will be notified. Please make sure your address is correct when checking out with Etsy or Paypal. I cannot be responsible for lost packages due to an incorrect address.
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INTERNATIONAL SHIPPING: I ship using USPS first class mail. Buyers are responsible for any custom duties. I do not insure international packages. If you would like your packages insured please convo me. If insurance is not purchased I cannot be responsible for lost items.
Additional policies and FAQs
Items that are hand painted to look distressed cannot be duplicated to match the photograph. Each hide of leather takes dye differently. This is what makes these bags so special. Please understand that when you are purchasing a Patina Dream item that this bag is unique. Some will look a little darker or lighter than the picture. These bags are not meant to look perfect. They are meant to look worn in and distressed.