LolasLittlePalace
Fairy doors and accessories for a magical childood
Fareham, United Kingdom
Shop policies
Last updated on
April 4, 2016
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Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
We accept payment by Etsy Direct checkout. You can pay in a variety of currencies by credit card, PayPal, Apple Pay and more.
Shipping
Our fairy doors and accessories are all handmade to order so please allow 2 weeks for your item to be made prior to shipping.
Ready-made purchases are usually posted within 2-3 working days of payment
being received.
UK orders are sent by either Royal Mail 1st class or 2nd class post, Recorded Delivery or Special Delivery, depending on the value of your purchase. If you need your order in a hurry and require next day delivery (UK only) please message me and I can provide a quote and set up a custom listing for you.
International orders are sent by Royal Mail Airmail post. Delivery within the EU usually takes 5-7 working days. Delivery to the US, Canada, Australia and New Zealand usually takes around 10 working days, however can be up to 3-4 weeks. Other international destinations may vary depending on local postal service.
PLEASE NOTE - international delivery can sometimes take longer than the advised timescales due to delays in customs. International deliveries are not considered lost until 25 working days after dispatch (as advised by Royal Mail). All deliveries are likely to take longer to arrive at their destination at busy periods, such as the run up to Christmas. Christmas delivery is NOT guaranteed.
A dispatch email will be sent to you notifying that your purchases are on their way.
Ready-made purchases are usually posted within 2-3 working days of payment
being received.
UK orders are sent by either Royal Mail 1st class or 2nd class post, Recorded Delivery or Special Delivery, depending on the value of your purchase. If you need your order in a hurry and require next day delivery (UK only) please message me and I can provide a quote and set up a custom listing for you.
International orders are sent by Royal Mail Airmail post. Delivery within the EU usually takes 5-7 working days. Delivery to the US, Canada, Australia and New Zealand usually takes around 10 working days, however can be up to 3-4 weeks. Other international destinations may vary depending on local postal service.
PLEASE NOTE - international delivery can sometimes take longer than the advised timescales due to delays in customs. International deliveries are not considered lost until 25 working days after dispatch (as advised by Royal Mail). All deliveries are likely to take longer to arrive at their destination at busy periods, such as the run up to Christmas. Christmas delivery is NOT guaranteed.
A dispatch email will be sent to you notifying that your purchases are on their way.
Additional policies and FAQs
For custom orders - please message me via Etsy or email lolaslittlepalace [!at] gmail.com