Announcement We're taking a break because of COVID.. We will be back soon!
We're taking a break because of COVID.. We will be back soon!
ClickPhotography on Jan 7, 20155 out of 5 stars
So, SO excited about the lights I ordered! They are PERFECT! I initially ordered them for my daughters room, but, they will be making an appearance at her first birthday party as well (yes, they are THAT cool!)
annie on Oct 1, 20145 out of 5 stars
Lollipop did an AMAZING job- the item shipped in perfect condition and she even refunded me partial shipping cost because it was estimated to be higher at the time of order. I'm really excited to use this at my wedding for the sweetheart table!
WE ARE COMPLETELY BOOKED FOR THE REST OF JULY. WE WILL BE CLOSED THE LAST WEEK OF JULY AND WE WILL NOT RETURN TO THE SHOP UNTIL MID SEPTEMBER! HAPPY SUMMER EVERYONE!
Custom Light up Letters for Parties, Weddings, Photo Props, Trade Shows, Promotional events, Business Branding, and more.. Our Light up letters are made of foam board, hand cut, and sanded by our own sweet little hands. It's also trimmed with heavy paper stock.
I can be contacted through Etsy convo or LollipopLights [!at] yahoo.com. All e-mails will be responded within a 1-2 business days.
Business days & hours are Monday-Friday, 10am to 7pm
Accepted payment methods
Returns and exchanges
Refunds will only be issued if your order is canceled with in 24hrs of purchase.
After 24 hours store credit only
$30.00 charge, for any changes in your order after 24 hours
On some occasions, we may have to purchase special materials that we don't usually carry in our shop, as a result, on some custom orders we will NOT allow any changes at anytime! NO EXCEPTIONS!!!
HOW DO I RETURN AN ITEM FOR EXCHANGE? Returns/Exchange will only be accepted within 30 days of the purchase date for US/Canada orders, 60 days for international orders. The item must be sent back in the same condition it was sent (meaning the packaging). Please contact us prior to returning an item so we know to look out for it in the mail.
WHAT IF AN ITEM HAS A DEFECT OR GETS DAMAGED DURING SHIPPING? We try to package our items carefully and safely but sometimes damages can occur during transit. Please contact me immediately if this happens. Photographic evidence is required to asses the damage.
WHAT IF AN ITEM GETS LOST IN THE MAIL? Please contact us if you have not received your item within 14 days of the shipping date for US/Canada/Mexico orders or 30 days for international orders. We will work with you to try to locate your package.
Please note that all issues will be handled on a case by case basis to determine the course of action.
PLEASE NOTE IT IS FIRST COME FIRST SERVED, YOU MUST MAKE A DEPOSIT OR PAYMENT MUST BE MADE IN FULL BEFORE A SPOT IS SECURED FOR YOU.
DEPOSITS TO SECURE YOUR SPOT AND ORDER: Yes, we do take deposits, a $25.00 deposit is required to secure your spot for an order and will go toward your total order.. Your total payment is required to be paid in full before work is started. We need at least 3-4 weeks to work on your custom design and to get it out to you on time. If you do not pay your order in full by the deadline that is given to you, YOU WILL LOSE YOUR DEPOSIT.
PAYMENTS: Yes, we do take payments, your total payment is required to be paid in full before work is started and by the deadline that is given to you. We need at least 3-4 weeks to work on your custom design and to get it out to you on time. If your payment is not made in full before the deadline or you have not fulfilled your payment plan, YOU WILL LOOSE YOUR $25.00 DEPOSIT. ALL OTHER PAYMENTS THAT WERE MADE, CAN ONLY BE USED AS STORE CREDIT ONLY. NO REFUNDS WILL BE GIVEN. NO EXCEPTIONS!!
The week you chose could have been given to someone who really needed that time slot. As a result we may have turned someone down and potentially lost money as well.
WE RESERVE THE RIGHT TO REFUSE SERVICE, IF AT ANYTIME WE FEEL OUR RELATIONSHIP WITH YOU IS NOT SUITABLE OR WORKING FOR US, WE WILL CANCEL YOUR ORDER. REFUNDS WILL BE HANDLED ON A CASE BY CASE BASIS.
HOW ARE SHIPPING COSTS CALCULATED? We do our best to provide the most accurate price to cover insurance, tracking, shipping, and handling. If shipping costs less than we expected, we will refund any difference over $2.
DO YOU SHIP INTERNATIONALLY? Yes, we do! Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what your additional costs will be prior to buying.
IS TRACKING INCLUDED? We track all of my domestic packages. A tracking number will be sent to you with the shipping confirmation. We will try to get tracking on international orders if it is cost effective.
WHERE ARE ORDERS SENT TO? Orders will be sent to your Etsy transaction address. If you need it to be sent to another address, please change your address on Etsy before checking out. If paying with PayPal, your PayPal address must match your Etsy address. I can only send to verified addresses.
Additional policies and FAQs
We have two type of LED lights, both are battery (3AA) operated. Our standard (free of charge) LED is a recessed warm white bulb.. We also offer a LED Globe light which has two settings, steady and flash (twinkle), this lighting is an additional $5-$10.00 per letter or word..
ATTENTION!!!: BATTERIES ARE NOT INCLUDED, WE WILL OCCASIONALLY, LEAVE TESTER BATTERIES INSIDE TO TEST THE LIGHTS BEFORE THEY LEAVE THE SHOP. PLEASE MAKE SURE TO PURCHASE FRESH GOOD QUALITY BATTERIES AND HAVE THEM ON HAND IF YOU ARE USING YOUR MARQUEE FOR AN EVENT!!!!! FRESH NEW AND GOOD QUALITY GRADE BATTERIES HELP YOUR LIGHTS SHINE BRIGHTER AND LAST LONGER. WE DO NOT RECOMMEND USING $1.00 STORE GRADE BATTERIES, THEY ARE WEAK AND WILL NOT LAST AS LONG.
Our lights emit little to no heat. NO messy hanging wires, but we do have plug ins upon request. Yes! This means you can place your sweet display anywhere you'd like.
We don't recommend using them outdoors, B U T ! ! ! If your having a special event and it's outdoors, if the weather permits, meaning, NO RAIN or SPRINKLES in the forecast, well then WHY NOT! Also, be cautious in windy weather, your sweet little design is light weight and can easily blow away. We recommend you secure it as tightly as possible to the location! YES! It's that simple!
FONTS, NUMBERS, SHAPES, and CUSTOM DESIGNS: We have just about anything you can think of and we will do our best to work with you..
PRICING FOR LETTERS & NUMBERS: We charge $7.00 per 4" per letter and we take $2.00 off after the 4th same like and size letter or number.. Standard sizes are 4", 8", 12", 16", or 20" .. 25" and above are considere Custom Designs. Anything larger, please convo us. FONTS: If you choose curly or curvier fonts, there is an extra $5.00 charge for each letter. All wall hangings are free of charge.. Custom bottom base $10.00-$30.00 (this conceals your battery packs) Please see shop photos for descriptions.
8" letters (average size), all caps (non curly), table top base:
L-$12.00 <<Discount starts here
Bottom Base $20.00
$164.00 + $17.00 s&h
For SHAPES and CUSTOM DESIGNS Prices are, $27.00 per 4 inches, and starts at 21".. All wall hangings are free, table top bottom bases which help your designs stand on it's own and in some cases conceal battery packs, range from $10-$35.00 depends on your custom design. Please convo us for a quote.
We can also make shapes, letters, and numbers into Banners, Garlands, or streamers for an additional $15-$35.00 depending on the length.. For full names or words with ribbon, it will automatically cost $35.00 for each banner.
Please be aware that if you order a table top marquee, if the letters or numbers have 8 letters, your order will be shipped in a 36 x 12 x 6" corrugated box. For 10 letters, your order will be shipped in a 60 x 12 x 12" long corrugated box. These are very large packages and should be taken into consideration for transportation when picking up from your shipping facility. For more than 10 letters, your custom order may have to be reduced in size for shipping purposes. Please convo us for further.
DO YOU DO CUSTOM ORDERS? Yes! We do accept custom orders as long as your request is within our abilities and the supplies can be available within your time frame. I will be 100% honest with you whether we can fulfill all aspects of your request with the highest quality. Time to complete the project will be based upon the specifications, supplies, and time availability.
NOTE: It is important that you give us the proper dates for your events. We schedule accordingly, this is why we ask. If we are not notified in a timely manner that the date has been changed, we are NOT responsible for your order not arriving on time.
WHEN DO I PAY FOR CUSTOM ORDERS? Payment for custom orders are due in full upfront, before work is started and 20% of which is nonrefundable due to the purchasing of materials that may not normally be in stock.