LongForArt

Please note that priority shipping DOES NOT reduce the production time to make the item. Once the item has been handed over to the shipping carrier, it becomes their responsibility to ensure delivery.

We CANNOT guarantee that your item will be delivered by a particular date.

If you experience delays or encounter lost packages, please reach out directly to the shipping carrier. In the event of suspected mail theft, you can obtain the GPS coordinates of the last scan point from the carrier and file a mail theft report with your local police department.

Our production partner is located in the contiguous United States (mainland), so shipping times for items sent to Hawaii or Alaska may be slightly longer due to the distance. Once the item has been handed over to the shipping carrier, it becomes their responsibility to ensure delivery.

We are not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen as they are all circumstances beyond our control. Once the item has been handed over to the shipping carrier, it becomes their responsibility to ensure delivery.

If you experience delays or encounter lost packages, please reach out directly to the shipping carrier. In the event of suspected mail theft, you can obtain the GPS coordinates of the last scan point from the carrier and file a mail theft report with your local police department.

Please contact us with any questions prior to placing your order.

For digital downloads, we are unable to cancel the order as the items are delivered to you once the order is placed.

For physical items, we use a production partner and each item is custom made and/or printed to order. Therefore, we are unable to cancel the order once it is placed.

For physical items, we are unable to accept returns as each item is custom made when the order is placed. Should the item arrive damaged, please contact us within 48 HOURS of delivery so that we may address the issue immediately. Photos of the damage will need to be provided.

For digital orders, we are unable to accept returns as the item is delivered to you once the order is placed.

Should the item arrive damaged, please CONTACT US within 48 HOURS of delivery so that we may address the issue immediately. Photos of the damage will need to be provided.

For the best results, it is recommended that you use a professional online printing service that accepts JPG files. However, you may also print at home onto highest quality heavyweight matte paper or cardstock that your printer will accept. Typically, this is 65 lb. or 80 lb. weight card stock. Please check with your printer specifications. Make sure to adjust your printer settings to the appropriate paper size and orientation.

Orders will be shipped to the name and address provided at checkout. Therefore, please double check PRIOR to ordering that both the name and address on your order is correct.