Earthy, rustic, and functional wheel thrown pottery
LorettaWrayPottery's Shop Policies
My pottery is hand-made. Most pieces are thrown on the potters wheel, some are altered after throwing, some are hand-built. The clay is stoneware. Some is fired in my electric kiln to cone (around 2200 degrees F./1200 degrees C.). Occasionally I fire work in my soda kiln to cone 10 (approx. 2400 degrees F./ 1300 degrees C.) This will be noted in the description. Any glazes that are used are food safe and all the pieces are oven, dishwasher and microwave safe.
Payment is due within 24 hours of purchase. I accept payment through Paypal and Direct Check-out. Orders will be shipped as soon as payment has cleared. Indiana residents must pay 7% sales tax.
Orders will be carefully packaged and shipped via USPS priority mail insured mail. Shipping prices include the cost of packing materials and handling. I ship all domestic packages via USPS Priority Mail. If I receive an order before 2 pm on weekdays, I will do my best to ship your package that day. If I receive the order after 2pm, I will try to ship it the following business day. I will send you a convo letting you know your package has shipped and include tracking information so you can follow its progress.
Refunds and Exchanges
Please keep in mind that hand-made work may vary from piece to piece. I have included pictures and a description that should give you a good idea of what you're purchasing. If you are unhappy with your purchase, you may return it for a refund within five days of receiving the item, at your cost of shipping. I will refund your purchase price minus the cost of shipping the item. All sales are final after five days of receipt of purchase.
Should your item arrive damaged due to shipping, please save all packing material and items broken exactly as it arrived. Contact me as soon as possible and we can work out the return shipping. I will refund you for your purchase or ship you an exchange item.
Any damage from general use will not be considered for a refund.
Additional Policies and FAQs
Please contact me if you have any questions about the pottery, policies, or shipping methods. If you would like more detailed pictures they can be provided upon request.
Thanks for visiting my shop!
Last Updated March 5, 2013