LostPropertyHongKong

Cotton Twill Tape, Velvet ribbons, Craft kits and Rope

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Shop at my new store THREAD ELEMENTARY for and instant 10% off
https://www.etsy.com/shop/ThreadElementary
Message me for a custom listing if you cant find what you're looking for
💛 Jemima

ALL OF MY SHOP COUPONS CAN ONLY BE USED IN MY NEW STORE
https://www.etsy.com/ca/shop/ThreadElementary
spend over $100 USD for 10% off 'TAKE10',
Spend over $250 USD for 15% off 'TAKE15'
Spend over $500 USD for 20% off 'TAKE20'

NEED SAMPLES before you purchase, please see this listing:
https://www.etsy.com/hk-en/listing/266483355/send-me-some-samples-or-cuttings-or

We are on Etsy's FEATURED SHOPS Blog. You can read all about it here: https://blog.etsy.com/en/featured-shop-lost-property-hong-kong/

BE SOCIAL WITH US on Instagram for more ribbon pictures and giveaways
https://instagram.com/lost_property_hk/

Head over to our Facebook page, for updates, new arrivals and giveaways
https://www.facebook.com/LostPropertyHongKong?ref=hl

paypal.me/lostpropertyhongkong

Announcement

Last updated on Sep 15, 2020

Shop at my new store THREAD ELEMENTARY for and instant 10% off
https://www.etsy.com/shop/ThreadElementary
Message me for a custom listing if you cant find what you're looking for
💛 Jemima

ALL OF MY SHOP COUPONS CAN ONLY BE USED IN MY NEW STORE
https://www.etsy.com/ca/shop/ThreadElementary
spend over $100 USD for 10% off 'TAKE10',
Spend over $250 USD for 15% off 'TAKE15'
Spend over $500 USD for 20% off 'TAKE20'

NEED SAMPLES before you purchase, please see this listing:
https://www.etsy.com/hk-en/listing/266483355/send-me-some-samples-or-cuttings-or

We are on Etsy's FEATURED SHOPS Blog. You can read all about it here: https://blog.etsy.com/en/featured-shop-lost-property-hong-kong/

BE SOCIAL WITH US on Instagram for more ribbon pictures and giveaways
https://instagram.com/lost_property_hk/

Head over to our Facebook page, for updates, new arrivals and giveaways
https://www.facebook.com/LostPropertyHongKong?ref=hl

paypal.me/lostpropertyhongkong

Items

 
Jemima Callaghan

Contact shop owner

Jemima Callaghan

Reviews

Average item review
4.5 out of 5 stars
(2697)
See reviews that mention:
Quality 524 Shipping 566 Customer service 257

About LostPropertyHongKong

Sales 17,687
On Etsy since 2008

All about sourcing, crafting and sewing our way through the textile treasures in Hong Kong.

Lost Property Hong Kong, started as a little idea when I first visited the textile district in Hong Kong. I was instantly wowed by the amazing range of textile related products that are available right here in Hong Kong, like nothing I have ever seen before. So I started up my etsy shop to make available these amazing finds to you.

You see I used to do your job. Sourcing and designing from Australia. Looking for the right colour trim, something unique, something that would keep within my costings, something to match the fabric dye colour correctly.

I now partner with many fantastic textile brands, fashion companies, small businesses, and crafters from all over the world who trust my colour matching advice and to source the finishing touches for their designs.

We have supplied Etsy, M.A.C Cosmetics, WGSN and Micaela Grieg.
http://www.micaelagreg.com

My memories of growing up are full of watching my mum sew and sitting by her side or on the floor sorting through her buttons, spilling the pins, playing with the zippers and unwinding her ribbons. So it's not so surprising to me that I now find myself, measuring out and rolling up ribbons to send off to you and loving it!

EDIT. I have now just secured the most amazing shipping deals, through a new startup in HK, who negotiate up to 60% discounts on our behalf with over 80 courier companies.
Their algorithm calculates the fastest / cheapest options, to the region I want to ship and let me select from a list of the top 10 options based on speed, price and company.
If you would like to enquire about speeding up your post, please message us and we will let you in on this amazing deal. I LOVE you Easyship!!!

Shop members

  • Jemima Callaghan

    Owner, Curator, Designer

    A move to Hong Kong in 2012 inspired my textile accessories shop on Etsy. I previously worked as a bedlinen product developer and have experience in quality assurance assessment, and dye colour matching. Plus I love to roll ribbons up :)

Shop policies

Last updated on March 26, 2020
Hi, welcome to my wonderful shop, Lost Property Hong Kong, where you can find beautiful cotton ribbons and trims, kraft tags, twines and ropes and crafting kits. I source premium quality goods, directly from weaving mills in China and Hong Kong. Please browse through my shop and give us a heart.

If you are looking for something in particular send me an image of what you are trying to find and I'll get back to you.

We aim to provide you with a great service that comes with good communication, efficient delivery and value. Plus we want to support the global industry of crafters, that's you!

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
~ EXCHANGES
If you're not happy with your item, you can exchange it for another item of equal or lesser value. If you would like to exchange it for an item of greater value, we will send you an invoice for the difference. The buyer is responsible for all shipping fees associated with returning the original item and sending the replacement.

~ RETURNS
If you're not happy with your item, you can return it unused and in its original condition and packaging for a refund of the purchase price minus a 10% restocking fee. We cannot refund shipping costs unless the wrong item was sent to you by mistake.

Items that have been special ordered at your request, cut to order or custom made, do not qualify for a refund or exchange.

Please contact us for the return shipping address. Please note that all return packages should be sent using delivery confirmation. We are not responsible for return packages that are lost; refunds are only issued once the item(s) are received back in good condition. Please contact us BEFORE returning an item so that we know that it is coming back and we can watch for it.

If your item is damaged during transit to you, please contact us to discuss the possible options to replace or refund your order. Please keep ALL packaging materials associated with your order, because photographs of the damaged contents and damaged packaging are required for filling in insurance claims.
Payment
We accept payment via PayPal or directly by credit card.

Please note, it is not necessary to open a Paypal account in order to make a purchase. Just follow the prompts through checkout to pay via Paypal. You will be redirected to a Paypal page that has the option of not signing in and just paying with your credit card. You will then receive a receipt of purchase immediately following to the email account associated with your Etsy account.
Shipping
Lost Property Hong Kong is not responsible for delayed, unclaimed, or returned orders due to incorrect or undeliverable addresses or delays in delivery by the HKPS or your home country's postal service due to weather or other causes that are beyond our control. Unfortunately, we cannot issue refunds for postage costs for delayed delivery or misrouted or lost packages as a result of a failure on the part of the postal service. Only Registered or Speedpost Mail packages are eligible for refunds for missed or late delivery.

*****TERMS AND CONDITIONS*****

~ PROCESSING AND SHIPPING TIMES
Orders that contain made-to-order items will ship in the timeframe designated in the listing. All other orders will ship per the stated time in each of the product listings. You are welcome to enquire if we can ship your item earlier and usually it does. Once we ship your order, you will receive an email confirming the details of your order.


~ CANCELLATIONS OR MODIFICATIONS TO ORDERS
We do accept cancellations within 12 hours of the purchase. Please take the time to review your order thoroughly before completing the transaction.

By purchasing with this shop, you are entering into a legal agreement. If you have any questions about an item, please contact us before purchase. All sales on Etsy are binding and shops are not required to accept order cancellation requests.

~ INCORRECT SHIPPING ADDRESS
We ship all orders to the "SHIP TO" address listed in Etsy (NOT the PayPal address). If you make a mistake on your shipping address in Etsy, please contact us immediately so that we can correct your order.

It is the buyer's responsibility to ensure that the shipping address listed in Etsy is correct. We cannot refund or replace packages that are sent to an address that a buyer has entered by mistake.

DOMESTIC AND INTERNATIONAL ORDERS
PLEASE NOTE that we CANNOT GUARANTEE delivery of a package in a specific timeframe. The Hong Kong Postal Service and your home country's postal service together are responsible for delivering your package on time, and we cannot control or influence their delivery schedule. If you need the items for a particular event, please make every effort to order early to avoid the disappointment of a delayed package.

~ INTERNATIONAL ORDERS

IMPORT/CUSTOMS TAXES AND FEES
International orders may be subject to import duties and taxes, which vary widely by country. The buyer is responsible for these fees. Please note that in some countries, these fees may be equal to or more than the cost of the original package. Please check with your local post office regarding import duties and taxes prior to placing a large order.

PLEASE include your phone number in the notes to seller at checkout. We do not receive this information from Etsy, but including your phone number on the shipping label can help prevent delays in your country's customs office.

Please let me know if you'd like an estimate to ship your items on an express service. This service is delivered in about 3-5 business days.

~~~~~~Approximate delivery times for international orders~~~~~~~~~~~~~~~~~
Listed below are the approximate delivery times based on my recent experience with hearing back from customers in these particular countries. This is by no means a guarantee that your package will be delivered in this timeframe, but can be used as a general guideline when determining how soon you should order an item that is needed by a particular date.

Australia: 2 weeks
Canada: 2.5 weeks
United Kingdom: 2.5 to 3 weeks
Most European countries: 3 weeks
Italy and Spain: 3.5 to 5 weeks
Most Asian countries: 2 weeks
Russia: 5 weeks
Brazil: 7 weeks or longer. I suggest courier company.
Most other countries not listed: 3 to 4 weeks