Re-discover the comfort and beauty of linen...

Toronto, Canada On Etsy since 2014

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Re-discover the comfort and beauty of linen...

Toronto, Canada | 2,963 Sales

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Average item review
5 out of 5 stars
See reviews that mention:
quality 118 shipping 79 customer service 60

About LostinLinen

Sales 2,963
On Etsy since 2014

Specializing in 100% linen home accessories

Lost in Linen is a small, family-run business that caters to customers who appreciate hand-sewn products, made in small batches. Our design and products are inspired by our tradition and our international travels, where we have seen the numerous ways this beautiful and natural fabric is used throughout the world. Our linen is sourced from sustainable providers that have made this natural, luxurious fabric affordable and attainable. We have taken the luxury of linen and applied it to the everyday products we use at home regularly such as hand towels, kitchen towels, bathroom towels and many more items.

We welcome bespoke orders and will work with our customers to ensure we pick the appropriate linen fabric weight, cut, colour and size for your custom order.

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Shop policies

Last updated on June 1, 2018
Welcome to our store! We invite you to share in our passion and love for this beautiful, sustainable and natural fabric that will be welcomed and cherished in your home for many years to come. Linen has a long tradition of many uses and paired with our modern aesthetic and design, will add a touch of languid naturalness to your modern home. Our contemporary designs, colors, cuts and fabrics will stand the test of time while bringing natural comfort to your home.
We specialize in home products and welcome bespoke orders. Our dedicated service, quality products and amazing selection of various types of linen will bring you a newfound, or re-discovered, appreciation for the beauty and comfort of linen.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We want you to enjoy your products from LOST IN LINEN. If you are not entirely happy with the products that you have chosen, you may return them to us within 30 days of receipt. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.

To return your product, you should mail your product to:
90 Flaming Roseway Toronto, Ontario CANADA M2N5W8
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. When you receive a refund, the cost shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Lost in Linen uses Canada Post for domestic and international delivery. We generally ship within 2 business days from the time your order is received for in-stock products.

For custom orders, please allow 7 to 10 business days (depending on the size of the order) from the time your order is received. You will be notified immediately with an estimated shipping date and give you a chance to reconfirm your order.

Delivery standards are:
- Canada: 4 - 5 days
- USA: 4 - 10 days
- International: 10 - 14 days

Please note that we cannot guarantee delivery dates.

If it is necessary for your package to be signed for or you might need faster shipping options, please inform us prior to shipping.

Multiple item purchases can trigger higher shipping costs due to increased package weight. We will contact you with the total shipping costs prior to moving forward with the order, to confirm acceptance.

THE RECIPIENT OF AN INTERNATIONAL SHIPMENT IS RESPONSIBLE FOR PAYMENT OF ANY TAXES, DUTIES AND FEES THAT MAY BE LEVIED BY THE DESTINATION COUNTRY AND DUE AT THE TIME OF DELIVERY. Customs policies vary widely from country to country. For more information, please contact your local customs office. Items are shipped from Toronto (Canada).

Domestic and International Orders : We are not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.
Additional policies and FAQs
Trade program:
Interested in bringing a luxurious linen look and feel to your restaurant, shop, spa or cafe?
We offer numerous linen products that are ideal for trade professionals including table cloths, napkins and aprons. We're also happy to work with you on bespoke orders. Please contact us at info [!at] lostinlinen.com with your requirements and we'll be happy to offer trade discounts on qualified bulk orders. We look forward to working with you.