LottiesCreations

Handmade crochet amigurumi plush and patterns

Southsea, United Kingdom · 2234 Sales

LottiesCreations

Handmade crochet amigurumi plush and patterns

Southsea, United Kingdom 2234 Sales On Etsy since 2011

5 out of 5 stars
(470)
Shop owner

Charlie

Contact

Announcement   Use code LC2016 for 10% off your order
Crochet designs and maker of all things cute and cuddly! Like us on Facebook for giveaways, discount codes and new crocheted creations www.facebook.com/LottiesCreations

Announcement
Last updated on Jan 6, 2016

Use code LC2016 for 10% off your order
Crochet designs and maker of all things cute and cuddly! Like us on Facebook for giveaways, discount codes and new crocheted creations www.facebook.com/LottiesCreations

Charlie

Contact shop owner

Charlie

View all 63 items

Reviews

Average item review
5 out of 5 stars
(470)
Callum Skene

Callum Skene on Jul 5, 2016

5 out of 5 stars

Great Item, shipping was slightly delayed but the seller refunded shipping costs as an act of goodwill, so very happy! Would absolutely buy from again

elizabeth dizon

elizabeth dizon on May 25, 2016

1 out of 5 stars

Didn't receive product even after waiting a month. Have tried contacting and have not gotten a reply. Extremely disappointed and upset.

View all 470 reviews

Updates

As seen on Robert Downey Jrs Facebook page -
The Tony Stark Iron Man has always been a firm favourite of Lottie's Creations buyers. But last month Tony Stark himself shared it on his Facebook page. And if Iron Man likes it...it must be good grin

About

Handmade crochet amigurumi plush and patterns

I have been knitting since I was knee high to a grass hopper but have never really been very good at it. In April 2011 whilst in between jobs I taught myself how to crochet and haven't looked back since.
Now thanks to the support of each and every person who has bought a Lottie's Creations item I now work from home for myself. I am living the dream that I never would have thought I could have achieved when I first started.
I love my work, and developing new designs - nothing fascinates me more than watching how my new designs are received by my followers, old and new. I also love watching my little packages leave the shores of England for the farthest reaches of the world, from the big cities of Seoul and New York to the little villages of Norway and Argentina. Knowing that my plush give comfort to so many different people makes me feel connected to the world in a way that other jobs never have.
I am passionate about my hand-made things. I love the simple combination of yarns, crochet hooks and my two hands. It is my hope that the happiness this little world has brought me will find its way into your life also; through the post and to your doorstep, in the form of a plush, or whatever unique design catches your eye.

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Shop members
  • Charlie

    Owner, Maker, Designer

    I am proud to say that Lottie's Creations is a one-woman production. I design, hand-make and package all items. I also take my own photographs and curate my store.

Shop policies

Last updated on January 6, 2016
I am a crochet designer based in the UK, where I work as an artisan to create and sell handmade plush and accessories. My designs are based upon my interests of geekery, and of my own inspiration boards, drawings and patterns, and with every piece I make I strive for impeccable execution that often requires hand-finished techniques.

☆ Every Lottie's Creations item is handmade by me. If your item is ready to ship it will be taken to the post office within 3 *business days* of cleared payment, and if it is handmade to order my current turnaround time to make and prepare orders for shipment is stated on the individual listing (following cleared payment).

Business days and public holidays in the UK are specified below.

The only "we" working behind this shop is me, my crochet hooks and a whole bundle of yarn.

BUSINESS DAYS in my shop are Monday to Saturday only and do not include the following holiday days and public holidays in the UK for 2016:

Jan 1st-3rd, Mar 6th-12th, Mar 25th-28th, May 2nd, May 30th, Aug 29th, Dec 20th-Jan 3rd (2017). Items may be purchased but they are not worked on or shipped during those days so they are not to be counted in the turnaround time for handmade to order items.

The last order date for delivery by Christmas 2016 is - November 11th 2016

***Please note that unless buyers opt for the tracking service I clearly offer (in the item description), I cannot provide information on where an item is located or when it will arrive.***

If there are any problems or issues, please, please, please get in contact with me before leaving negative feedback. Feedback represents me as a seller and often things can be sorted out or at the very least an explanation can be given.

☆ New to Etsy? Here is a help guide on buying on Etsy: http://www.etsy.com/help/article/339

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept payments via PayPal. Shop prices are in originally £ and are automatically converted to your selected currency by PayPal.
Shipping
I ship worldwide from the UK via Royal Mail postal service. Post office visits are made on Mondays, Wednesdays and Fridays (not including holiday dates stated )

***Please note that unless buyers opt for the tracking service offered, I cannot provide information on where an item is located or when it will arrive***

Occasionally it can take longer if I have a big surge in the volume of sales.

The only "we" working behind this shop is me, my crochet hooks and a whole bundle of yarn.

BUSINESS DAYS in my shop are Monday to Saturday only and do not include the following holiday days and public holidays in the UK for 2016:

Jan 1st-3rd, Mar 6th-12th, Mar 25th-28th, May 2nd, May 30th, Aug 29th, Dec 20th-Jan 3rd (2017). Items may be purchased but they are not worked on or shipped during those days so they are not to be counted in the turnaround time for handmade to order items.

Delivery times after I've posted:

UK - two to three business days
Addresses in Europe - five to ten business days
Everywhere else - seven to fourteen business days

• Once shipped, most orders arrive within times above. However, some orders shipped overseas may take longer to arrive due to circumstances beyond my control (i.e. customs, holidays, adverse weather conditions, etc.) In the rare cases when that happens, thank you for being patient with delivery.

• Orders sent via Tracked and Signed require signature upon delivery. If your order hasn't arrived within the delivery times above, delivery may have been attempted without notice. Tracking information is provided when I ship which will allow you to pick up the package at your local post office in this case. If your local post office requires it and after the delivery times mentioned above have passed, you can contact me for a scanned image of the shipping slip.


How your order is being shipped:

Within the UK:
• Packages are sent via Royal Mail 1st Class. Tracking can be added at time of ordering. If you later decide you would like this to be added this can be done and an invoice sent through Paypal for the difference in cost.

Outside of the UK:

• Packages are sent via Royal Mail International Standard. Tracking can be added at time of ordering. If you later decide you would like this to be added this can be done and an invoice sent through Paypal for the difference in cost.

• Orders are nicely packaged and I ship to the address indicated on the Etsy invoice. If you'd like your purchase shipped directly to someone as a gift, please mention this in the message to seller at checkout with *one to two short phrases* you'd like written on the note to the lucky recipient. (Invoices are never included in packages, but my business card always is)

Customs duties, tariffs and taxes are not included in the shipping rate or item price. Overseas buyers may be subject to them as determined by their local government and I am not responsible for these additional charges.
*I am legally obligated to provide and always note true information on customs forms, even if buyers ask or tell me to do otherwise.*

Please note that in the event of bad weather, increased security, customs checks and busy times like the run up to Christmas, mail can occasionally take up to 6 weeks (or more) to be delivered. If you haven't received your order after 25 *working days* please contact me so that I can start the claims process and offer you either a refund or a replacement.
Refunds and Exchanges
I accept returns for plush, clothing and accessories unused, unworn, and in original condition. Sales on customised items are (in most cases) final.

Returns must be shipped to me within 3 business days of receipt with items placed back into any interior packaging in which they were initially wrapped for protection, business card included. Customs forms are to be marked “Returned Goods” with value marked as "N/A". For items shipped within the UK, returns are to be made within 7 calendar days of receipt.

Any returns I accept will be for exchange, store credit or refund minus shipping and packaging costs. (I make this decision myself according to the item and to what went wrong.) Buyer is responsible for all postage costs.

I do not accept returns, make exchanges or give refunds if feedback is given without contacting me first. I pride myself on excellent customer service and am responsive to communication I receive, so I urge buyers to take advantage of that. Failure to contact me immediately upon receipt of the item and/or leaving feedback will imply acceptance of the item or transaction as is. Prior to any full refund, a claim will be submitted with the postal authorities and photographic proof will be required for damaged or incorrect items.
Additional policies and FAQs
• Discount codes and coupons may not be used during sales, promotions, on already marked down items or applied on store credit (i.e. returned items). Any discount coupons or codes sent with items that are returned to me (see refunds and exchanges above) may no longer be used.

• Coupon codes sent with shipped orders are valid until the dates stated on the coupon