LottiesLovelyDesigns

Handmade gifts & keepsake gifts for all occasion

| Crawley, United Kingdom

Star Seller.

This seller has a history of 5-star reviews, shipping on time, and replying quickly when they got any messages.

Announcement    Current order turnaround is 3 weeks for personalised gifts. Please see each listing for delivery times.

Announcement

Last updated on Jan 10, 2022

Current order turnaround is 3 weeks for personalised gifts. Please see each listing for delivery times.

Items

 
Carrie Brennan

Contact shop owner

Carrie Brennan

Reviews

Average item review
5 out of 5 stars
(54)
See reviews that mention:
Quality 10 Shipping 8 Customer service 11

About LottiesLovelyDesigns

Sales 349
On Etsy since 2016

A mum run business making high quality hand painted wooden gifts & home decor for occasions.

After having my daughter Charlotte in 2010 I was reluctant to go back to shift work at the local airport.
I had always been a bit crafty & enjoyed art at school I liked to tried many different crafts then I can across painting MDF & wooden plaques, I researched, practiced & practiced some more finally making my sister in law a baby countdown plaque & some gifts for a few friends that had just had babies. The rest is history.

I have been up & running now for 11 years & I am still working part time, During that time our family has grown adding a cheeky boy Jaxon who is now 9 & a Dog called Doris.

Shop members

  • Carrie Brennan

    Owner, Design & Production

    A mum to 2 & a wife, working part time originally my business started as a hobby which grew into something so much more to help support my family.

Production partners

  • Clothing Wholesaler

    Surrey Park, DE

    Supplier of Kids clothing

  • Laser cut & CNC wood cutting Supplier

    Wrexham, Wales

    Supplier Laser or CNC cuts the wood which arrives to me as a blank piece of wood I then hand paint & finish to product to the finish you see now.

  • Laser cut supplier

    Washington, England

    This laser cut supplier cuts some components of my work

  • Laser cutter supplier

    Sutterton, England

    This supplier will cut items using a laser cutter cutting the wood, I then finish off these pieces by hand painting / embellishing & decorating them.

  • CNC wood cutting Supplier

    Bristol, England

    The laser & CNC wood cutting supplier cuts the wood & supplies this to me blank I then paint & finish the item to the standard you see it in.

  • CNC Wood Cutter

    Kettering, England

    I come up with an idea with my customer then ask my CNC cutting company to assist with the design & cut the wood for me due to limited space & facilities. I then hand paint & finish the design to the customers requirements

Shop policies

More information

Last updated on Jan 10, 2022
Frequently asked questions
Care instructions

Products made from MDF are only suitable for indoor use. When cleaning do not use any cleaning products as this will mark the paint, I suggest using a damp cloth to gently wipe away any dust. Avoid using dusters or cloths where the fibres come away easily as this will come off & stick to the areas where the MDF was cut.

Gift wrapping and packaging

When sending your order I use as much recycled packaging as possible to keep costs low. Please take care when opening you parcel to avoid damaging your order inside.
For gift wrapping I use pink tissue paper to match my branding. Where an item is clearly identified as for a male recipient I use silver tissue paper. I am sorry but I cannot offer alterative colours on gift wrapping.

Wholesale availability

I do not provide wholesale products

Payments

I accept Payments via Paypal or Etsy Checkout . Payment must be received at the time of ordering

Custom and personalised orders

You have 24 hours to cancel any order placed with me once the 24 hours has past I will then order wood to be cut from my partner suppliers. After 24 hours and once the order with my partner supplier has been placed you cannot cancel your order as it is then deemed to be unable to be resold. if you have any issues with an order you have placed please contact me & I will do my up-most to see what I can do however please understand I must follow my policies regarding custom orders.

Refunds and Exchanges

I hope it's never be the case but if your item has arrived damaged, please contact me. Any damage or loss will be covered by me, Photographs will be needed for damaged items including packaging as I must follow delivery company procedures. Custom items that are personalised are not returnable unless faulty or damaged, all issues must be reported within 48 hours of delivery. Refunds will only be issued to items deemed either Lost or Damaged. Damage caused by an individual such as the customer will not be covered. Please check all spellings before placing your order as these cannot be changed. I cannot be held liable for delay caused by delivery companies but will do my upmost to assist.

UK Shipping

I send all parcels using a tracked & signed services, via Royal Mail but if your parcel is large or heavy it may be sent via courier, in this case you will receive an email from me prior to sending to discuss this.

I aim to send items within 3 wks from purchase. During busy seasons, please allow up to 4-6 wks for your item to be made & dispatched. turnaround times are updated regularly. Each item has their shipping time stated on the product description, however, if you require it sooner please contact me directly before purchasing & I'll do my upmost to help.

At busy times or if the order has been sent within the dates stated, I cannot be held liable for delay caused by delivery companies.

Rest of the world shipping

I currently do not sell outside of the UK.