Announcement Turnaround time is 3 weeks for personalised gifts. Please see each listing for delivery information.
Turnaround time is 3 weeks for personalised gifts. Please see each listing for delivery information.
Thank you for being a piece of my journey, teacher, quote plaque gift, End of term, End of school, Nursery, School leaving gift, leavers,
My First School Uniform hanger, New school, Preschool, Reception, infant school, keepsake, memories,
New baby Birth announcement rainbow, 4 piece stacking rainbow, New baby gift, Hand painted wooden/MDF shelf display, Nursery display.
Linda on Sep 22, 20225 out of 5 stars
Lovely decoration and the quality wood is good.
Jemma on Jul 31, 20225 out of 5 stars
Really happy with my purchase and Carrie was very helpful. Thank you so much.
Sydney on Jul 1, 20225 out of 5 stars
So beautiful, thank you!
Suzie on Sep 27, 20225 out of 5 stars
Excellent service, willing to adapt the order to suit the specific requirements
Violet on Mar 2, 20225 out of 5 stars
Fantastic customer service, Item was better than expected. Couldnt recommend enough. 1st class
Vicky Ridy on Feb 5, 20225 out of 5 stars
Fabulous item, really pleased great quality
Vicky Ridy on Feb 5, 20225 out of 5 stars
Amazing quality, bought 2 of these bags as a birthday present for my daughter, she loves them!
Lisa on Jan 29, 20225 out of 5 stars
Amazing customer service and fast delivery
Hand made high quality gifts & home décor for occasions.
After having my daughter Charlotte in 2010 I was reluctant to go back to shift work at the local airport.
I had never been very arty but I did enjoy art at school & my dad has always enjoyed art in his spare time especially using watercolours.
I tried many different crafts knitting & sewing I was awful at & I could bake but could only really master the Victoria sponge then my mum suggested I try something like a plaque that I had purchased many years ago for her when I went off as a teenager to be a holiday rep. It was a small wooden painted plaque that had hand written on it "Miles cannot separate hearts that care" she had kept it all these years later & said she had never seen anything like it since so i went to Hobbycraft & had a go at trying it to recreate it.
After much research & trial & error I came across a supplier who made plain MDF plaques. My sister in law had just announced she was expecting a baby so I made her a countdown plaque, a simple rectangular shape with a chalkboard painted heart & a little bit of string holding the chalk. She loved it & put a picture on her Facebook & I suddenly had requests for 3 more. Then I made my mum a plaque that said "Our family love is tied together with heartstrings" with the same hearts as the chalkboard this time painted pink & blue with all the family names on. Another Facebook share & more orders came in. For about a year this is all I did for friends & family only.
I decided it was time to venture out further & made a few other gifts here & there & created a Facebook page, my daughter Charlotte was now 2 & whenever I was crafting she would ask "are you painting?" & if I showed her she would say "That's lovely" when pregnant we was going to call her Lottie but Charlotte suited her better once born, Lottie's Lovely Designs was the name I came up with for my business & when I got my logo created I based it all on her some might say it looks a bit like Boo from Monsters Inc & this is true of Charlotte her little pigtails did make her look like Boo & we often would call her that when little.
I have been up & running now for almost 11 years & I am still working part time, Our family has since grown further we now have our son Jaxon who is 9 & a Dog called Doris the Jackchi who is always in her bed by my feet when I am crafting.
Lotties Lovely Designs has grown further now as has MDF products with the suppliers using CNC machines we can now engrave MDF with many different quotes & designs to suit a variety of occasions. I now also use a vinyl cutter & offer different types of gifts on top of my MDF plaques including Dance shoe bags, purses, make up bags & keyrings.
I am very big on customer service I am always happy to help & love a challenge so if you see something in my shop you like but want tweaks made here & there please get in touch nothing is ever too much trouble I am always happy to give something a go. Likewise my turnaround times are always clear but if you need a gift by a certain date always get in touch if I can do it in that time I will.
I hope one day Lotties Lovely Designs can be my only job but for now I am lucky to have a great job as a receptionist 2 days a week which suits my family & can allow plenty of time for crafting, which is worlds away from my old aviation job.
Thank you for reading
Owner, Maker, Customer Service
Hi, I'm Carrie, a mum to 2 children aged 11 & 9 & a wife to a HGV driver. I work part time as an office receptionist. Originally my business started as a hobby which grew into something so much more to help support my family.
Surrey Park, DE
Supplier of Kids clothing
Laser cut & CNC wood cutting Supplier
Supplier Laser or CNC cuts the wood which arrives to me as a blank piece of wood I then hand paint & finish to product to the finish you see now.
Laser cut supplier
This laser cut supplier cuts some components of my work
Laser cutter supplier
This supplier will cut items using a laser cutter cutting the wood, I then finish off these pieces by hand painting / embellishing & decorating them.
CNC wood cutting Supplier
The laser & CNC wood cutting supplier cuts the wood & supplies this to me blank I then paint & finish the item to the standard you see it in.
CNC Wood Cutter
I come up with an idea with my customer then ask my CNC cutting company to assist with the design & cut the wood for me due to limited space & facilities. I then hand paint & finish the design to the customers requirements
Customs and import taxes
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
Products made from MDF are only suitable for indoor use. When cleaning do not use any cleaning products as this will mark the paint, I suggest using a damp cloth to gently wipe away any dust. Avoid using dusters or cloths where the fibres come away easily as this will come off & stick to the areas where the MDF was cut.
I accept Payments via Paypal or Etsy Checkout . Payment must be received at the time of ordering
Custom and personalised orders
You have 24 hours to cancel any order placed with me once the 24 hours has past I will then order wood to be cut from my partner suppliers. After 24 hours and once the order with my partner supplier has been placed you cannot cancel your order as it is then deemed to be unable to be resold. if you have any issues with an order you have placed please contact me & I will do my up-most to see what I can do however please understand I must follow my policies regarding custom orders.
Refunds and Exchanges
I hope it's never be the case but if your item has arrived damaged, please contact me. Any damage or loss will be covered by me, Photographs will be needed for damaged items including packaging as I must follow delivery company procedures. Custom items that are personalised are not returnable unless faulty or damaged, all issues must be reported within 48 hours of delivery. Refunds will only be issued to items deemed either Lost or Damaged. Damage caused by an individual such as the customer will not be covered. Please check all spellings before placing your order as these cannot be changed. I cannot be held liable for delay caused by delivery companies but will do my upmost to assist.
I send all parcels using a tracked & signed services, via Royal Mail but if your parcel is large or heavy it may be sent via courier, in this case you will receive an email from me prior to sending to discuss this.
I aim to send items within 3 wks from purchase. During busy seasons, please allow up to 4-6 wks for your item to be made & dispatched. turnaround times are updated regularly. Each item has their shipping time stated on the product description, however, if you require it sooner please contact me directly before purchasing & I'll do my upmost to help.
At busy times or if the order has been sent within the dates stated, I cannot be held liable for delay caused by delivery companies.
Rest of the world shipping
I currently do not sell outside of the UK.