LottiesLovelyDesigns

Hand painted wooden keepsake gifts for all occasion

Crawley, United Kingdom 68 Sales On Etsy since 2016

5 out of 5 stars (18)

LottiesLovelyDesigns

Hand painted wooden keepsake gifts for all occasion

Crawley, United Kingdom | 68 Sales

Carrie Brennan

Contact shop owner

Carrie Brennan

Announcement    3/11/19
My Christmas order book is now closed all further orders cannot be guaranteed for before Christmas.

My current turnaround time is 4-5 weeks. Please contact me if you wish to place an urgent order.

Announcement

Last updated on Nov 3, 2019

3/11/19
My Christmas order book is now closed all further orders cannot be guaranteed for before Christmas.

My current turnaround time is 4-5 weeks. Please contact me if you wish to place an urgent order.

Reviews

Average item review
5 out of 5 stars
(18)
See reviews that mention:
quality 2 shipping 3 customer service 5

About LottiesLovelyDesigns

Sales 68
On Etsy since 2016

A mum run business making high quality hand painted wooden gifts & home decor for occasions.

After having my daughter Charlotte in 2010 I was reluctant to go back to shift work.
I had always been a bit crafty & enjoyed art at school I tried many different crafts when I can across painting MDF & wooden plaques, I researched, practiced & practiced some more finally making my sister in law a baby countdown plaque & some gifts for a few friends that had just had babies. The rest is history.

I have been up & running now for 5 years & I am still working part time, our family has since grown adding a cheeky little boy Jaxon who is now 4. Now the children at in school I am venturing into the world of craft fairs & events & hope to do more during 2017.

Shop members

  • Carrie Brennan

    Owner

    A mum to 2 & a wife, working part time originally my business started as a hobby which grew into something so much more.

Production partners

  • Laser cut & CNC wood cutting Supplier

    Wrexham, Wales

    Supplier Laser or CNC cuts the wood which arrives to me as a blank piece of wood I then hand paint & finish to product to the finish you see now.

  • Laser cut supplier

    Washington, England

    This laser cut supplier cuts some components of my work

  • Laser cutter supplier

    Sutterton, England

    This supplier will cut items using a laser cutter cutting the wood, I then finish off these pieces by hand painting / embellishing & decorating them.

  • CNC wood cutting Supplier

    Bristol, England

    The laser & CNC wood cutting supplier cuts the wood & supplies this to me blank I then paint & finish the item to the standard you see it in.

  • CNC Wood Cutter

    Kettering, England

    I come up with an idea with my customer then ask my CNC cutting company to assist with the design & cut the wood for me due to limited space & facilities. I then hand paint & finish the design to the customers requirements

Shop policies

More information

Last updated on Oct 20, 2019
Frequently asked questions
Care instructions

All my products are made from MDF & therefore are only suitable for indoor use. When cleaning do not use any cleaning products as this will mark the paint, I suggest using a damp cloth to gently wipe away any dust. Avoid using dusters or cloths where the fibres come away easily as this will come off & stick to the areas where the MDF was cut.

Gift wrapping and packaging

When sending your order I use as much recycled packaging as possible to keep costs low. Please take care when opening you parcel to avoid damaging your order inside.

Wholesale availability

I do not provide wholesale products

Payments

I accept Payments via Paypal or Etsy Checkout . Payment must be received at the time of ordering
All orders are final and once made cannot be refunded or cancelled. This is due to the nature of the product as items are unable to be resold once made with custom name or message

Custom and personalised orders

You have 24 hours to cancel any order placed with me once the 24 hours has past I will then order wood to be cut from my partner suppliers. After 24 hours and once the order with my partner supplier has been placed you cannot cancel your order as it is then deemed to be unable to be resold. if you have any issues with an order you have placed please contact me & I will do my up-most to see what I can do however please understand I must follow my policies regarding custom orders.

Refunds and Exchanges

I hope it will never be the case but if for some reason your item has arrived damaged, please contact me. Any damage or loss will be covered by me, but Photographs will be needed for damaged items as I must follow delivery company procedures. custom items that are personalised are not returnable unless faulty or damaged, all issues must be reported within 48 hours of delivery. Refunds will only be issued to items deemed either Lost or Damaged. Damage caused by an individual such as the customer will not be covered. Items spelt wrong will not be replaced, please check all spellings before placing your order. I cannot be held liable for delay caused by delivery companies nor will I provide compensation or refunds for this.

UK Shipping

I send all parcels using a tracked & signed services, via Royal Mail but if your parcel is heavy it will be sent via courier, in this case you will receive an email from them with all the information on once I have booked the parcel in.

I aim to send items within 4 weeks from purchase. During busy seasons, please allow up to 6 weeks for your item to be made & dispatched. Each item has their shipping time stated on the product description, however, if you require it sooner please contact me directly before purchasing & I'll do my upmost to help.

At busy times or if the order has been sent within the dates stated, I cannot be held liable for delay caused by delivery companies, nor will I compensate for this

Rest of the world shipping

Due to the current uncertainty of Brexit I am not currently sending products outside of the UK.