LotusandRoseLLC

- Returns are allowed on UN-WORN, NON-CUSTOMIZED items within 14 days of receipt. Please contact me within 7 days of delivery to arrange for a return.

- There are NO RETURNS on Advent Calendar Crystal Sets.

- Returns must be authorized by me prior to sending. Items must be in their original condition and packaging and postmarked within 14 days of delivery. Buyer is responsible for return shipping unless I have made a mistake, in which case I will of course cover the cost.

- Upon receiving your return in undamaged, unworn condition (no visible wear), I will issue a refund for the cost of the returned item, minus shipping cost.


I'm here to help, so please don't hesitate to reach out if there is a problem!

I use all 100% natural stones in my designs which may be subject to small irregularities such as mineral inclusions, as well as color, clarity, or shading variations. These are characters of the raw, organic form of these gems and are in no way a flaw in the stone. It's what makes each stone innately unique.

Gold Filled jewelry is composed of a layer of solid gold bonded with heat and pressure to a base metal such as brass, and is very durable. Gold-Filled items are more than 100 times thicker than regular gold plating and the gold is a much higher quality. Gold Filled jewelry is a beautiful and affordable alternative to solid gold, while being higher-quality and longer-lasting than gold plating. It is durable, tarnish-resistant, and safe for sensitive skin.

Under normal wearing conditions conditions and with proper care, your gold-filled jewelry should last a very long time.

I use top-quality, .925 Sterling Silver. It is suitable for those with sensitive skin. Being real silver, it will tarnish over time. Tarnish is a natural chemical reaction to the surrounding air and happens with even the most expensive designer sterling silver jewelry. It can be cleaned to restore it back to it's original quality, and is long-lasting quality. It is best to avoid sleeping, showering, or sweating in. Full care instructions and an anti-tarnish tab are included with your order.

Oxidized Sterling Silver - My oxidized sterling silver chain has been darkened, or aged, over time to give it a darker, more earthy appeal. It is a great option for sensitive skin for those who don't want the shiny chain look of regular sterling.

Besides the Gold-Filled or Sterling Silver options, I also have some designs in base metals such as antique brass and gunmetal. These are NOT hypoallergenic, and are not a good option for those with truly sensitive skin. Antique brass has a very earthy vintage look to it. Gunmetal is a very dark color / black, and is a gunmetal plate over brass base.

I also carry stainless steel. Surgical stainless steel is an affordable hypoallergenic option, that costs less than Gold Fill or Sterling Silver. It has a slightly darker silver tone, but is made from solid steel. It will not tarnish, is low maintenance, and very durable. It's great if you want to wear your jewelry all the time (including getting it wet).

My necklaces are strung using a super-strong nylon cord which can withstand weight (approx. 30 lbs tensile strength); they look dainty, but are strong! These can also get wet/slept in/handle excessive exercise. If the cord ever gets kinks in it (like from the card packaging when you first receive it), all you have to do to get any kinks out is wet the cord.

I do my very best to make sure each item crafted is durable and wearable on a daily basis, however If an item happens to break within one month (30 days) of the purchase date, I will gladly repair the item at no cost.

Please reach out to me if there is ever a problem, and I will do my best to help!

- FREE SHIPPING ON ORDERS $35+ will ship USPS First Class.

- I use USPS for shipment normally, and in recent months there has been a slight lag in some transit times with regard to standard First class shipping. If you require your order by a date in the very near future (less than 2 weeks) I strongly suggest purchasing priority or express shipping in checkout. This not only gets your order to its destination faster, but also comes with insurance as well.

All US domestic packages come with tracking.

**BUYERS ARE RESPONSIBLE FOR ENTERING THE CORRECT ADDRESS INFO AT TIME OF PURCHASE**

I ship to the address I am given in checkout and am not responsible for mis-typed addresses or errors made by the buyer in checkout, or the misdirection of packages due to incorrect address entries.

Double-check your address info before placing your order!