LouTonkin

Textile artist & Printmaker

Penryn, United Kingdom · 662 Sales

LouTonkin

Textile artist & Printmaker

Penryn, United Kingdom 662 Sales On Etsy since 2011

5 out of 5 stars
(135)

Announcement   This is the shop by Cornish Textile Artist & Printmaker Lou Tonkin.

Announcement

Last updated on Aug 31, 2017

This is the shop by Cornish Textile Artist & Printmaker Lou Tonkin.

Lou Tonkin

Contact shop owner

Lou Tonkin

View all 38 items

Reviews

Average item review
5 out of 5 stars
(135)
penpender

penpender on Jun 12, 2018

5 out of 5 stars

My Dad was so chuffed to receive this beautiful bag. Great service. many thanks!

penpender

penpender on Jun 12, 2018

5 out of 5 stars

I sent this to my Dad who loved it. Very quick from purchase to delivery. Definitely recommend and will be buying again from this lovely maker.

Debs Woodbridge

Debs Woodbridge on Jun 4, 2018

5 out of 5 stars

Beautiful scarf. Quick delivery. Thank you so much!

View all 135 reviews

About

Unique textile & print collage

Thank you so much for coming to see my work, I feel grateful everyday for the materials I get to play with, old & new & the environment I get to work in.

Around the web

Shop members

  • Lou

    Owner

    I love with my work, I'm so pleased to be making everyday as a print maker, at the moment I have a workshop in Penryn, Cornwall which you are very welcome to visit. thanks for taking the time to come & look at my Etsy shop. www.loutonkin.com

Shop policies

Last updated on May 25, 2018
Hello & welcome to my shop!

Lou x

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I am afraid I cannot take a return unless the item has been described incorrectly by myself.
Payment
Paypal.
Please make payment with order
Shipping
Sales Policy....
Please make payment with order.
I aim to ship as soon possible usually next day.
I am afraid I cannot take a return unless the item has been described incorrectly by myself.
Postage is First Class for UK. *this covers you for £20 if you would like to pay for insurance with your postage please let me know before payment.

I cannot be held responsible for loss or damage during transit or postage.
Please note that airmail postal charges from UK to USA and Europe, do not carry tracking and insurance, which means that if the item purchased is lost in transit, the buyer is responsible for this loss. I always obtain proof of postage. Please note that any item can be insured and tracked but at extra cost to the buyer, please contact me prior to purchase, should you wish to purchase this shipping option.

Thank you.


Privacy policy

I will only use your shipping and billing address, and contact information:

• This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Personal information I collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.
Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I do not transfer any personal information about my customers.

Your Rights regarding his use of their personal information and his contact details
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Alison Bick, am the data controller of your personal information. If you have any questions or concerns, you may contact me at 07973 820636 or info [!at] loutonkin.co.uk