Louvieve

The Bath, Body and Candle Shoppe

Albuquerque, New Mexico
607 Sales

Louvieve is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Louvieve is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 15, 2017
Welcome,
you have arrived...where everyday is far from ordinary.

Now, prepare yourself for the most amazing experience in luxurious, all natural, handcrafted soaps, soaks, salts, scrubs and more...

All ingredients are included on a label with each package.

To ensure the absolute highest quality, all items are made in small batches. For custom items or bulk orders, you can send me an Etsy conversation note (convo) and I’ll do my best to accommodate you, quote you a price and timetable for completion.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are unhappy with your order for any reason please contact me within five working days of receiving your package. I will do my best to resolve the problem quickly. Refunds will be store credit only and item must be returned within 7 working days at buyer's expense.
Payment
I accept payment using Etsy's Direct Checkout, in US Dollars.

Payment must be made in full before item is shipped and Special Orders must be paid in full before I make the item. If you are having any issues with PayPal or Etsy's Direct Checkout, please do not hesitate to contact me and I’ll assist you in any way I can.

* * * SALES TAX - NEW MEXICO BUYERS ONLY* * *

As required by law, sales tax is added to all purchases shipped to New Mexico addresses.
Shipping
Depending on size, weight and volume, items are shipped, wrapped in a special plastic wrapping and enclosed in a leak resistant plastic bag, which is then placed in a sturdy shipping box or bubble envelope. Most of Louvieve’s packaging, including labels, packing paper, gift boxes and shipping boxes are made from reused or recycled materials.

To ensure the absolute highest quality, all items are made in small batches.

Between January 1st and October 15th of each year I try to ship everything within three working days of receiving your payment. From the middle of October through Christmas, that lead time is likely to increase to seven working days. If you need rush delivery, let me know and I can likely accommodate your request (additional shipping charges will apply).

If you pay through PayPal, your package will be shipped to the address on your ETSY account. Let me know if you need to have it to sent to a different address via Etsy convo. I cannot be responsible for addresses you’ve entered incorrectly.

All items are shipped USPS First Class or USPS Priority Mail unless otherwise indicated. Within the continental United States, orders generally take between 3 and 4 business days to arrive (sometimes sooner). I will always attempt to find you the lowest shipping cost based on weight, volume and distance. Because of the way Esty calculates shipping, sometimes you will be charged more than the actual shipping costs. For that I do apologize but until Etsy changes their shipping model, I do not have any control. I will refund fund any shipping overages over one dollar.

All small items will be sent in a bubble mailer First Class and include a tracking number and insurance,

All other items will be sent in appropriate sized boxes with packing material as mentioned above.

I am not responsible for undelivered items. PLEASE be certain you have included your correct mailing address. If you pay using PayPal, your PayPal address will be the shipping address unless you change it to match or send me a message WITH your order.

At this time, I do not ship internationally.
Additional policies and FAQs
Louvieve reserves the right to refuse a sale to anyone with a history of non-payment, abusive feedback and/or malicious behavior towards other Etsy members.

If you have any questions about any of my items or policies please do not hesitate to contact me, either by sending me an Etsy convo or by email to louvieve [!at] gmail.com.

If you are interested in purchasing my products at wholesale, please send me a brief email about your retail shop/store, business web address, business phone number and business street address/location. Please know that I require copies of business license, tax resale certificate and there is a minimum opening order amount.