On Etsy since 2011



1 Sale

LoveEmmaline is taking a short break

Emm Mac

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Emm Mac

Shop policies

Last updated on November 4, 2013
Hi there!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Please read my listings carefully and ask any questions before making an informed choice to buy.

Refunds will only be issued for faulty items. Items lost or damaged in the post must be claimed for via the delivery company used.

To request a refund, you must use the following process:

1) send me an Etsy message stating the request, what is wrong with the item, and on which date you purchased.
2) email me a photograph of the fault (my email address will be provided in step 2.
3) once I agree, the buyer must send the item back to me for inspection (buyer to pay postage at this stage).
4) if I agree there is a fault, the buyer can accept either an exchange or refund.

If agreed, refunds will be processed within 14 working days. Refunds will include all postage costs. Exchanges will include return postage costs.
Please see individual listings for payment methods accepted.

If buying a ready-made item, please make payment within 24hrs or the ten may be re-listed without warning.
United Kingdom deliveries will be made via Royal Mail.

International deliveries will made via airmail small packets.