LovelyGemsDesigns

Modern and Simple Jewelry

Vancouver, Canada · 30 Sales

LovelyGemsDesigns

Modern and Simple Jewelry

Vancouver, Canada 30 Sales On Etsy since 2011

0 out of 5 stars
(7)

Announcement   Welcome to LovelyGemsDesigns!

***Current process time before shipping is 2-3 days***

Please read all shop policies before making your purchase. By purchasing an item in my store, you are agreeing to my shop polices. If anything is unclear please ask before purchasing.
http://www.etsy.com/shop/LovelyGemsDesigns/policy

Announcement

Welcome to LovelyGemsDesigns!

***Current process time before shipping is 2-3 days***

Please read all shop policies before making your purchase. By purchasing an item in my store, you are agreeing to my shop polices. If anything is unclear please ask before purchasing.
http://www.etsy.com/shop/LovelyGemsDesigns/policy

LovelyGemsDesigns

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LovelyGemsDesigns

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Shop policies

Last updated on March 12, 2012
Welcome to LovelyGemsDesigns. Where each item is handmade by me :) Please read all shop policies before making your purchase. By purchasing an item in my store, you are agreeing to my shop polices. If anything is unclear please ask before purchasing.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Only PayPal is accepted at this time. PayPal is a easy, quick and safe way to pay. All payment must be cleared before items are shipped. Please keep this in mind if your order needs to be rushed.

All payments must be paid within 48 hours of purchase. If there is any delays or problems with payment please let me know. If there is no word from you, orders will be cancelled and relisted.

Any custom designs must pay a deposit of 50%. If you change your mind, this charge will not be refunded. It helps cover material , labour and or special rushed supplies. Custom designs are what you want and may not be resalable therefore there is no refund on deposit.
Shipping
All orders are shipped by Canada Post and takes roughly 3-5 days to process. However, if you choose to upgrade to Xpresspost, those orders will be first priority and will take roughly 1-2 days to process. Please keep in mind that your order will be shipped in order of first come, first served. If there are other orders ahead of you, they will be shipped first. This is to make it fair for everyone. Unless it is Xpresspost.

**SPECIAL NOTE** Sometimes I am able to ship items within 2-3 days, please check store front regularly for up-to-date info on the frequency of shipping.

***Please be advised***
•I am not responsible for lost or damaged packages if you do not purchase insurance.
•Once packages has been shipped and left at the care of the post office, it is out of my hands and I cannot control it's speed and safety.
•Please be aware that you may be subject to customs and or duties. Customs and duties are the responsibility of the buyer.
•All jewelry items will be shipped in a bubble wrapped envelope with either an organza or gift box, unless otherwise specified.
•All orders are shipped to the address on Etsy. Please make sure it is the correct address.


**Shipping to Canada**

•Option 1 (default choice): Expedited Parcel (1-7 business days, not guarantee)
Which includes a tracking code and insurance. But no signature, if you would like a signature option please contact me (free signature upgrade, if you purchase over $50). It generally takes about 1-7 business days to deliver. Expedited service is NOT guaranteed time delivery. It may however take up to 2-3 weeks to deliver. If you need your order by a certain date, this is not recommended.

•Option 2: Xpresspost (1-2 business days, guaranteed)
For time sensitive order, it is recommended to upgrade to Xpresspost for an additional $10. Xpresspost includes delivery confirmation, insurance and signature. It takes about 1-2 business days to arrive and is guaranteed.


**Shipping to USA**

•Option 1 (default choice): USA Air Small Packet (4-10 business days, not guarantee)
All USA orders are shipped via USA Air Small Packet at default. It includes insurance but NOT delivery confirmation. It generally takes about 4-10 business days to arrive and does not include custom delays which can take up to 3 weeks.

•Option 2: Expedited Parcel USA (4-8 business days, not guarantee)
For an additional $10.50 you can upgrade to Expedited Parcel USA, for those who loves to track package and have insurance, highly recommend for those who orders more than $50. This service includes delivery confirmation and insurance. However, it does not include signature confirmation. If you would like a signature confirmation, please ask, additional charges may apply (free signature upgrade, if you purchase over $50). This is not guarantee time delivery, there may be custom hold ups and can take up to a total of 3 weeks.

•Option 3: Xpresspost (2-3 days, guarantee)
For time sensitive orders that needs to be rushed. This is an additional $24. This includes delivery confirmation, insurance and signature. Xpresspost also guarantee time delivery.


**Shipping to International**

•Option 1 (default choice): International Air Small Packet (6-10 business days, not guarantee)
International Air Small Packet generally takes about 6-10 business days and does not guarantee time delivery. It can however take up to 3-4 weeks for delivery, depending on custom clearance. There is no insurance, no delivery confirmation and no signature.

•Option 2: Xpresspost - International (4-7 days, guarantee)
For an additional $55, you can upgrade to Xpresspost which includes delivery confirmation, signature and insurance. It also includes guarantee time delivery.
Refunds and Exchanges
All jewelry are final sale for hygienic reasons. There is no exchange or refunds. If the items have arrived damaged, please contact me within 3 days of receiving and I will gladly fix them for you. A photo proof and brief explanation must be provided.

However, if items have tarnished or lost its plating over time, there is no refund for this reason. There is also no refund for allergic reaction to the metals being used. (The materials being used will be outlined in the details, if there is any questions or concerns, feel free to ask.)

All plated jewelry will lose its plating over time and sterling silver will tarnish over time. All sterling silver can be cleaned with a polishing cloth. However, plated materials cannot be cleaned, otherwise it will lose its plating.