LovelyHomeIdea

We will offer you an exchange of the items or a refund. Please contact us for a reason of return before shipping the item back. The customer is responsable for paying for return postage. Once we receive the item returned we will send you the refund in 14 business days.
Note: If you will be returning the item from outside European Union, we will deduct the amount of 12 EUR (approx 14USD) from the total amount of your refund.

We do not accept returns of customized items and cut fabric.
Please note that we do not refund the shipping dues. Shipping costs will not be refunded for uncollected items. We do not take responsibility for damages or losses due to the shipping.

We care a lot to produce you perfect sized items. Please check if our standard measurements are fine. The standard sizes may vary from country to country and from home to home. We tailor-made all items especially for you- just write us if you need a different size.

We aim to display the colors of our products as accurately as possible, however resolution and screen settings can affect how an item is displayed, the accuracy of colors cannot be guaranteed.

The time we need to prepare an order varies. For details, see individual items.

Delivery cost depends on the weight of your order and delivery country.
All items ship from LHI studio based in Vilnius, Lithuania.
We ship to your Etsy address unless you provide a different one.

All orders require a signature upon receipt. Please make sure that delivery address you provide us is correct. We will not take responsibility for undelivered packages because the address given by the buyer is inaccurate or phone number not provided.

-Orders to European Union countries all taxes and duties are included in the price shown at the checkout.

-Orders to countries outside the European Union may be subjected to import duties and taxes. As the recipient, you are liable for all import duties and customs fees.

STANDARD SHIPPING - National Post, registered priority airmail
- FREE shipping items ships with the post in most cases
- very small parcels (as fabric samples, table linens, decorative pillow covers or baby bibs) ships with post
Delivery estimated:
-Europe: 1 week
-USA: 2 weeks
-Worldwide: 2-3 weeks

NOTE: post shipping worldwide can have delays during busy holidays period the delivery can take longer. If you need to receive your order faster, please contact us for the express shipping quote before placing an order.

EXPRESS SHIPPING - Courier Shipping
- larger parcels (as adult size duvet covers, bed sheet sets and items over 1 kg of weight and/or over 140Euro (approx 165 USD) of product value) ships with the courier. Parcels are fully traceable in every step. Delivery estimated:
-Europe: 1-2 days
-USA/Canada: 2 days
-Australia/Worldwide: 3-4 days

The estimated delivery times above are to be used as a guide only and are not guaranteed. Delivery time may vary due to customs clearance processes. Standard Post shipping may have small delays. We can not be held responsible for any shipping delays once a package has been shipped.

Have your own idea? Please feel free to contact us. All items in our shop can be made in custom size!

All our production is handmade here in our studio and made to order. Usually, it takes 3-7 business days to complete and to ship a custom order. Everything that is ready to ship will be shipped as soon as possible.

Care instructions for linen bedding? Machine wash warm. Do not bleach. Hang to dry or in drier gentle. Iron damp to get a perfectly smooth look or do not iron to keep it perfectly non-perfect.

Please feel free to contact us for any other info!
And have fun searching for new Lovely Home Ideas!

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