LuAndKai

Surfside, Florida · 139 Sales

LuAndKai

Surfside, Florida 139 Sales On Etsy since 2008

5 out of 5 stars
(19)

Announcement   Lu & Kai Creative...
Welcome to our Etsy shop for Handmade jewelry, decor, artwork and curated up cycled items! We take custom orders and enjoy selling at pop up markets✨

Announcement

Last updated on Mar 10, 2017

Lu & Kai Creative...
Welcome to our Etsy shop for Handmade jewelry, decor, artwork and curated up cycled items! We take custom orders and enjoy selling at pop up markets✨

Colleen Longo

Contact shop owner

Colleen Longo

Reviews

Average item review
5 out of 5 stars
(19)
View all 19 reviews

Updates

Feeling Power in and connection to nature with this Skull and feather headdress necklace
Set up for a beautiful practice
- Fresh Forrest air
-Fresh Indian cotton yoga pants
View all 11 updates

Shop policies

Last updated on March 11, 2016
Welcome and thank you for checking out my work! Although I created this account many years ago I am new to selling on Etsy and appreciate your business. Customer service is incredibly important to me so please feel free to message me or make any suggestions or requests! I love creating jewelry and sharing what items I find stylish, comfortable, fun and enjoyable. I have been an artist my whole life and started making jewelry at age 13. Many of the things I make are inspired by its non existence elsewhere. I love simplicity, luxury, earthy and beachy boho style and do my best to keep things affordable and unique. I have been using a lot of crystals and semi precious stones and love that they hold energetic qualities that can enhance and bring forth good vibes. Shop Lu & Kai, Made with Love.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Please shop with confidence. Satisfaction is guaranteed. If you are unhappy for any reason please contact me within 7 days and return the item. I will issue a full refund minus shipping.
All custom made orders are final.
If you would like to exchange an item, that is not damaged I will issue a refund and ask you to purchase the item again as I cannot be responsible for return shipping.
If goods are not placed in a padded envelope I reserved the right to NOT REFUND. Sorry, I want items returned in the same condition received. Thank you for your understanding.
Payment
I accept paypal, or Credit cards through direct checkout

If you need help with checkout please read

http://www.etsy.com/help/article/339

Custom/ Reserved orders: We will hold reserved orders for 72hrs only. After that we have to put the merchandise back in stock, and will cancel the order.
Shipping
I ship anywhere in the U.S. For international purchases please message me. Please select the shipping option you desire.

I ship items on a daily basis M-F, excluding holidays.

If you would like to insure any packages, please contact me for rates. I provide tracking for all shipments.


Shipping Timelines: Packages will be shipped out 1-2 days for items that are made and made to order may take 3-5 days to ship.

For US orders:
Packages shipped first class mail take 3-5 days from the day shipped to arrive.
Packages shipped Priority take 2-3 days from the day shipped to arrive.
Packages shipped Express Mail take 1-2 days from the day shipped to arrive.

International first class mail can take 1-6 weeks to arrive. It varies by country and if your package is held up in customs.
Express Ems INTERNATIONAL usually takes 5-8 days, but again can be held up longer in customs.

International Customers: We are not responsible for any customs, import fees, tariffs, taxes or duties fees, etc.. Please check the rules and regulations for your country before ordering.

By making a purchase you agree to the following terms and conditions as stated in our policies.

Once a package has been delivered to USPS, UPS, etc, it is no longer in our control the time of delivery.
Additional policies and FAQs
Once you own one of my pieces I will happily make repairs within reason, should something get snagged or fall off. I know that life happens! Just send me a message and picture and we'll figure it out.