Lucia Verona

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Lucia Verona

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    quality 21 shipping 22 customer service 37

    Shop policies

    Last updated on April 7, 2014

    Accepted payment methods

    Returns and exchanges
    I wish for you to be satisfied and secure with your purchase!
    However if you are not, a refund will be issued after I've recieved the item back
    in an unused condition. The same applies for exchanges aswell.

    Please feel free to contact me regarding any matter concerning your purchase.
    I look forward to be in touch with my customers.
    PayPal only
    All orders will be shipped within 5 business days of the payment's clearing date.
    In case you need your package to be sent sooner, please contact me before making an order.

    All items will be shipped by first class registered mail to your Etsy address,
    unless stated otherwise.

    Shipment from Czech Republic to European destinations usually takes up to 14 days, other overseas destinations up to 21 days.

    If you need to recieve your package sooner, please contact me for other shipping options and rates.

    Shipping costs and customs charges will be payed by the buyer.
    Additional policies and FAQs
    At this moment I do not make custom orders, however small alterations can be made to shorten sleevs or hems, please let me know.

    Please note that colors may be slightly different from the photo.

    All of my items are made to order.

    Please feel free to contact me for any other assistance you may need.