LucidArray

PLEASE EXPECT SHIPPING DELAYS AT THIS TIME DUE TO COVID

Las Vegas, Nevada
1,860 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Welcome to
*COSPLAY && BDSM Gear!

~Please allow appropriate time for all CUSTOM COLLARS and SETS to be made. (Can be 6-8 week wait time.)

~Follow me on Instagram for updates and giveaways! @Lucid.Array

~ Check out my sticker shop LunarArray here on etsy!

~Also don't forget to read the policies of Lucid Array!

Announcement

Last updated on Apr 21, 2021

Welcome to
*COSPLAY && BDSM Gear!

~Please allow appropriate time for all CUSTOM COLLARS and SETS to be made. (Can be 6-8 week wait time.)

~Follow me on Instagram for updates and giveaways! @Lucid.Array

~ Check out my sticker shop LunarArray here on etsy!

~Also don't forget to read the policies of Lucid Array!

Items

1860 Sales
 

Oliver, Collar.

$26.00

Harper, Collar.

$35.00

Olivia, Collar.

$35.00

Dahlia, Collar.

$46.00

Ashe

Contact shop owner

Ashe

Reviews

Average item review
5 out of 5 stars
(936)
See reviews that mention:
Quality 133 Shipping 85 Customer service 59

About LucidArray

Sales 1,860
On Etsy since 2015

Lovingly Handmade Specialty Products

All of my Collars/Chokers are lovingly handmade and made to order due to everyone having different sizes! <3

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I also have a NON KINK related sticker shop for my creepy cute art! Please check out LunarArrray here on Etsy for more info!

Shop members

  • Ashe

    Owner, Maker, Designer

Shop policies

Last updated on January 14, 2021
Welcome to my shop!
Please read all policies and shipping time frames for your order!

I do make custom orders, feel free to send me a message after you purchase a custom deposit!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
REFUNDS AND EXCHANGES
Refunds & Exchanges are NOT accepted at this time due to the pandemic involving COVID-19 to ensure the safety of all customers.


You will not receive a refund for lost mail or non delivered mail. Once your item has been shipped and dropped off at the post office I do not have control of what happens with your package!
-Please make sure you address is correct
-Please refer to shipping near our TOS for more information.


All sales are final! Please make sure when ordering you order in your correct size you will NOT be refunded if you order in the wrong neck size nor will a replacement piece be sent to you!

Due to the nature of these products and COVID-19 we are not accepting refunds or exchanges once the items are shipped out.

If an item arrives broken, I will gladly replace your product if it is an error on my part.


PLEASE NOTE: Collars that have been used for more than 6 months, will not be replaced, a minimum store credit will be given of $7 and the maximum is $10.
Wear and tear happens to collars that are worn frequently. Also sleeping in collars my cause unwanted damage, please keep this in mind when purchasing from my shop!


WILL NOT ACCEPT:
~Parcels lost in the mail, or if wrong addressed entered upon check out; if it does not get sent back to me, I will not refund or replace product.
If placed in wrong mail box, and not delivered to you I will not replace or refund the item for I have no control after an item is delivered. Everything is handmade with love and care and all parcels are sent with a shipping label to the address provided, I have no control when/if the PO or USPS deliverers your parcel.

~If wrong sizes are willing purchased they are NOT available to be refunded.

~If a item is worn and is ordered in the wrong size, the collar, cuffs, or sets, is not able to be returned or refunded, if bought in wrong size or told wrong size when purchasing.

~DISCOUNTED OR SALE ITEMS will NOT be eligible for refund, they are discounted for a reason (I.E. Stitching error, Mis-pleated, or if I am not satisfied with the quality!)

~I will not accept personal (I.E. Purchaser) cosmetic damages, due to make up, and/or play time, or being worn.

~Please remember everything is hand-made, so slight and minor flaws may happen.

~I check all products before sending them out to make sure they are up to almost perfect quality.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If items are lost in the mail please contact your local post office and give them your tracking information! It may take a day or two extra to be delivered to you!

If your order has been lost in the Postal Service, please contact the USPS at:
https://www.usps.com/customer-service/customer-service.htm
Call 1-800-ASK-USPS® (800-275-8777)

If your item is still not able to be found please contact me!
Payment
~Payment of any item must be received before shipping the item(s) out.

~Payment must be made on custom collars before production! Once it is paid for it will be added into my queue! It will take about 4-6 weeks for your custom collar to be made, or it will be shipped out sooner! Pictures are given once the collar is done to make sure it is up to you standards and the way you want it to look!

*CUSTOM ORDERS ARE NON REFUNDABLE ONCE PURCHASED!*

~Un-received payments up to three days will be canceled and the product will be set back to available.


~If a cancellation needs to be made for an order I will only accept if it hasn't been shipped out or if it is NOT in the the production stage.
Shipping
US Shipping:
Purchases are sent by First Class Domestic Mail (1-10 days). Unless upgrades are purchased.

International Shipping Rest of the World:
I send domestic first class international shipping (1-8 week).
~Customs may hold package longer. I do provide tracking on all parcels, so please check your tracking.
~I am not responsible if your package upon pick up require any extra fees.
~ All packages are marked as costume jewelry for discretion.


All orders will be provided with tracking!
Please allow all appropriate times for parcels to be sent to you!

Tracking can take a few days to update, please wait for USPS to update your tracking especially during busy times of the year.

Shipping Upgrades are available! Make sure to use the upgrade if you want USPS Priority shipping.


More Info:

Shipping Estimates: Stamped envelopes within the United States can take 2 to 8 business days. First Class shipping within the United states takes about 2 to 6 business days. Priority within the United States takes 2 to 4 business days. First Class International takes 7 to 21 business days, although it can take longer.
Processing Time: It takes 5 to 8 business days for packages to be dropped off at the post office. So take that into consideration when ordering. This being said to calculate how long a package will take to get to you add the processing time and the shipping time, that will give you an idea of when your package will get to you. Although there can always be delays.
International shipping: We ship worldwide.
National Shipping: We ship to all 50 states plus Guam, Puerto Rico, and the U.S. Virgin Islands.


Please Note:

If items are lost in the mail please contact your local post office and give them your tracking information! It may take a day or two extra to be delivered to you!

If your order has been lost in the Postal Service, please contact the USPS at:
https://www.usps.com/customer-service/customer-service.htm
Call 1-800-ASK-USPS® (800-275-8777)
Additional policies and FAQs
If you have any questions or concerns please message me. I will be happy to answer any questions you may have.

My shop is 18+!
I do not sell to minors. If underage purchasers do buy from my shop I am not responsible for any outcome! If someone under the age of 18+ has bought something from my shop, please have the adult or guardian message me to work out any issues that arise.
Privacy
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lucidarraygear.com or Etsy.com/Shop/LucidArray (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Etsy to power our online store--you can read more about how Etsy uses your Personal Information here: https://www.etsy.com/legal/privacy/. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Age Restrictions
Minors
The Site is not intended for individuals under the age of 18 years or older.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at lucidarray [!at] gmail.com or by emailing Etsy's support team.

More information

Last updated on Jan 14, 2021
Frequently asked questions
Are you looking for promoters?

No, currently I am not looking for promoters.

Do you make custom collars?

Yes I do, please purchase a custom deposit so we can start talking about your order!

Can you make this in a different size?

Most of my collars can be made to different sizes, please read the full listing description if there are size changes available or not.

How do you measure your collars?

Buckle to first hole.

Do you ship internationally?

Yes I do! I ship to all countries!

What are your shipping times?

Custom orders and made to order items take anywhere from 1-8 weeks for production and processing time.
Premades are 1-5 days processing time.

How do you clean the faux leather?

You can clean the faux leather by using warm water and a mild soap or detergent, I like to use a wash cloth and gently rub all the dirt or make up off.

Do you remake customs?

The only customs I remake are: if they're a basic design with a simple add on or if it is something commonly made from my shop. Custom collars i.e. collaring collars, training, and consideration collars will NEVER be remade.