LucreziaGioielli

Sophisticated and exquisite jewellery

London, United Kingdom · 2 Sales

LucreziaGioielli

Sophisticated and exquisite jewellery

London, United Kingdom 2 Sales On Etsy since 2013

Shop owner

Lucrezia

Contact

LucreziaGioielli is taking a short break

Loading
Lucrezia

Contact shop owner

Lucrezia

About

Lucrezia Gioielli: sophisticated and delicate pieces of jewellery in sterling silver, gold, pearls and precious stones

Lucrezia Gioielli is about delicate and unique pieces of jewellery, handmade.

Lucrezia loves working with the highest quality gemstones, freshwater pearls, sterling silver, 14K gold and 14K rose gold. She personally selects the gems from well-known UK suppliers.

After her formal training as an engineer, Lucrezia became passionate about the world of gems with their colour and pure sparkle. This passion led her to study silversmithing and wire work in various London specialty schools including the London School of Jewellery.

Today she experiments with a pastel colour palette and faceted gems to capture their endless versatility. She designs jewellery that she believes is poetic and echoes a “savoir-faire” unique.

Lucrezia creates jewellery that has a feminine, almost fragile, feel to it and that is très chic... precious and sophisticated pieces to wear and feel beautiful.

Around the web

Shop members

  • Lucrezia

    Owner, Maker, Designer, Curator, Artistic Director

    I am Italian and currently live between London, the French Alps and Southern Italy with my husband and our two kids. I love London's Primrose Hill, glossy red lipstick, pure white roses, Chanel parfumes, soft dewy spring colors and vintage linens.

Shop policies

Last updated on December 1, 2013
Welcome to LUCREZIA GIOIELLI, a place where we hope you will feel inspired.
I am Lucrezia, the founder of LUCREZIA GIOIELLi.

LUCREZIA GIOIELLI is where I showcase my most loved designs and aspire to create a soul-soothing shopping experience for you.

My vision is to nurture an exquisite niche for beauty and imagination and share my love for handmade.

Thank you for visiting and taking the time to read our Shop Policies.
The following information should answer any questions you may have, but please don't hesitate to contact us if there's anything else you would like to know.

• • MADE TO ORDER • •
The estimated turnaround time is listed in the description of each item and generally is 3-4 weeks. Please email us if you need a guaranteed turnaround time. This does not include shipping times.

• • CUSTOM ORDERS • •
Yes! We accept custom order requests.

Accepted payment methods

Returns and exchanges
The satisfaction of our customers is of paramount importance to us and we pride ourselves on excellent quality and service. We ensure that exceptional care and attention is taken in the manufacturing, packaging and delivery of our jewellery. We try to ensure that every piece sent out reaches you in perfect condition and we hope that you are always delighted with your purchase.

If we do not have your required piece in stock you can email us to register your name on a waiting list.

Please choose your items carefully before purchasing. For made to order items without custom changes to the overall design, if you are not satisfied with the fit of the jewellery that you have chosen you can either request for a full refund or exchange for another piece. We will only accept jewellery that is unworn and in the original packaging.

To request a refund/exchange, please notify us by email within 7 days of receiving your order. Please state the style name, colour, size and your full name and contact details, as well as whether you wish to have an exchange or refund. Only merchandise purchased at full-price will be entitled to refunds. Sale purchases are final and will only be exchanged or repaired at our cost if there is a manufacturing fault.

Approved refunds will be credited within 30 days and will exclude shipping costs. Customs duties and sales taxes will only be refunded to customers with a delivery address within the EU.

In the case of an exchange, please remember to state clearly the piece of jewellery you require. Should the required piece be unavailable and provided the jewellery is in its original unworn condition when returned with the original packaging within 7 days of notifying us, a refund will be issued. In case of an exchange, the buyer is asked to pay return shipping and exchange shipping if necessary.

If the item has not yet shipped and you'd like to cancel, we must be notified within 48 hours after the purchase. We can either work with you to alter the item or recreate a piece within reason.

For custom pieces or made to order pieces that have been altered/customized by request, we will offer exchanges for equal or lesser value items within 7 days of receipt or we can modify the piece to suit your needs. Shipping will not be refunded.

We recommend that items are returned to us via a recorded delivery service to ensure that they are protected and insured during transit.
Payment
At LUCREZIA GIOIELLI we accept PayPal and credit card payments via PayPal.

PayPal is the fastest & safest way to place your order. You do not need a PayPal account to pay with a credit card via PayPal: select your piece of jewellery to purchase, click the 'PayPal' option at checkout, submit your order and click the "Pay Now" button. Then scroll down and you will see the the option to pay with your Credit/Debit card WITHOUT having to open a PayPal account.
Click here for a step by step guide: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

For PayPal payments, when purchasing a piece, please be sure to double check that your shipping address for your Etsy account and that on your PayPal account are the same. Please contact us as soon as possible if you find that there is a difference after payment.

We prefer payment immediately. If we have not received payment or an email after 3 days, we reserve the right to cancel the order.

If you have any questions, please contact us with the transaction number at: lucreziagioielli [!at] gmail.com.
Shipping
• • PACKAGING OF YOUR JEWELLERY • •
All purchases will come beautifully boxed, wrapped and finished with LUCREZIA GIOIELLI signature touches and packaged for a safe trip.

** EU DOMESTIC ORDERS **
We believe that our precious objects should be delivered in the safest way possible to you for your (and our) piece of mind. Therefore, our default shipping method is "declared value" and we will be using the postal service. It is a service that provides:
1. secure packaging (provided by the postal service)
2. tracking
3. signed for
4. proof of distribution
5. reimbursement of the value declared up to 600 euros

Delivery times are 2-3 working days approximatively.

• • INTERNATIONAL (outside the EU) ORDERS • •
We believe that our precious objects should be delivered in the safest way possible to you for your (and our) piece of mind. Therefore, our default shipping method for International orders will be "declared value", and we will be using the postal service. It is a service that provides:
1. secure packaging (provided by the postal service)
2. tracking
3. signed for
4. proof of distribution
5. reimbursement of the value declared up to 600 euros

* Please note that this service is available to the majority of the destinations with some exceptions. If your country is one of these exceptions I will contact you and discuss the possibility of sending via standard shipping.

• • STANDARD SHIPPING, EXPRESS SERVICES, LOST PACKAGES • •
If you prefer a normal shipping method (not signed for, no tracking, no insurance, no proof of delivery), then please contact us in advance so we can change the shipping cost for you. We cannot be held responsible for lost, damaged or stolen goods after we ship items, so please consider shipping insurance and be sure that your "ship to" address is to a secure location.
If you would like to have an express service, please let us know ahead time and we can look into this for you.

** CUSTOMS, DUTIES, TAXES **
For International customer, any duties and taxes will be the responsibility of the buyer.

Please purchase your item taking into account that shipping times and duration in customs can vary.
Additional policies and FAQs
** TAKING CARE OF YOUR JEWELLERY **
If cared for, LUCREZIA GIOIELLI pieces will last for many years.
Our jewellery is very feminine and yet delicate, so please treat it gently and care for it with specially designed products.
Please protect your LUCREZIA GIOIELLI pieces from contact with liquids that may tarnish silver and gold, change the color of metal, and weaken components over time (such as perfumes, hair sprays, moisturisers, etc).


** HANDMADE JEWELLERY **
Every piece in our LUCREZIA GIOIELLI shop is made to order, and therefore may vary slightly from the photograph as each piece is handmade and every gemstone is unique.

** FEEDBACK **
Your feedback is very important to us so please let us know that you have received your piece of jewellery and are happy with it. If you have any concerns, prior to leaving feedback, please let us know so we can work together. Customer satisfaction is of paramount importance to us.

** INTELLECTUAL PROPERTY RIGHTS **
Any reproduction or redistribution of LUCREZIA GIOIELLI designs is prohibited. Copying and use of our designs to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
Without limiting the foregoing, it is prohibited to use our designs to further any commercial purpose, display, publish, license, create derivative works from or sell them.

• • THANK YOU • •