Announcement More new pieces on their way!!
More new pieces on their way!!
mumtorufus on Aug 2, 2016
Very pretty ring, and very helpful seller, thank you!
Ella Clifton-Charlton on Jun 27, 2016
I asked for a custom item and Lucy replied quickly, made the process really easy and made a beautiful ring just how I'd pictured it. All round very pleased with item and service, highly recommended
fi reece on Dec 23, 2014
Gorgeous ring , beautifully made. Very helpful shop owner. Thank you :-)
Most pieces can be lengthened or shortened to your requirements and I'm happy to work to commission, please contact me for price quotes and any other queries!
Accepted payment methods
Before items can be dispatched all payments must be cleared.
UK Delivery is £2 for orders under £50, sent Recorded trackable delivery.
***UK Orders exceeding £50 will be sent via Royal Mail Special delivery, at £6.00 per order, which includes insurance should the unmentionable happen, giving both parties peace of mind***
INTERNATIONAL SHIPPING & CUSTOMS
If you are an international buyer feel free to contact me to discuss your delivery requirements. Please be aware though that we do not pay your Customs import charges and would advise you to check any restrictions that may be applicable in your country of residence, your local customs department will be able to assist you further and provide details. Bear this in mind when ordering.
Delivery times vary greatly depending on country, please ask for an estimate. A hold up in customs can also delay items and impact delivery times, so please be patient!
All items are gift wrapped in a box or handmade bag (dependant on item) and posted, well padded, in appropriate packaging.
Refunds and Exchanges
Please be aware that I am unable to offer refunds for custom made pieces, unless the item is faulty. Due to hygiene reasons earrings cannot be returned.
Additional policies and FAQs
Please ensure you have the correct ring measurement prior to ordrering, any high street jeweller should be able to do this for you.
I can't except refunds for wrongly sized rings when based on measurements supplied by the client.
If in doubt, please feel free to contact me to discuss ways of obtaining an accurate sizing for your chosen ring.
For wide banded rings the ring size will be built approximately a full size larger than your actual ring size- due to more finger coverage and to ensure a more comfortable fit.
CARING FOR YOUR JEWELLERY
Silver, gold and none precious metal will inevitably tarnish over time. I therefore recommend storing your jewellery in a cool, dry place within the gift box/bag provided which also includes an anti tarnish tab to help further protect against this.
Ensure individual pieces are kept separate to avoid scratching.
FOR ITEMS THAT INCLUDE STONES:
Natural stones can lose colour therefore keep out of direct sunlight. Also please be aware that each type varies in porosity and hardness. Therefore softer stones can damage easily if they come into contact with hard abrasive surfaces.
To keep the condition of your jewellery looking new, always remove when showering, swimming or when undertaking manual or domestic work