LucyJaneTotes' Shop Policies
Thank you for visiting LUCY JANE totes. Keep checking back for new items. Feel free to send me a conversation if you would like something custom.
I accept PAY PAL and credit card payments.
All items ship via USPS. A complimentary delivery tracking confirmation e-mail will be sent once your order has shipped.
All items are made to order. Please see shop announcement for current shipping time.
Refunds and Exchanges
If you have any concerns or problems with your order, do not hesitate to contact me. Please be assured that I put a great deal of care and work into each of my products to ensure they will meet your expectations. We can work together to figure out a refund or exchange. Items must be returned within 9 days of purchase for a refund.
Items that are personalized can not be returned, unless there is an issue with quality.
Additional Policies and FAQs
Custom orders are enjoyed! Please send me a conversation.
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Last Updated August 7, 2014