LucyPlanet

Digital papers, clipart, illustrations...

Zagreb, Croatia
|
| 6,415 Sales | 5 out of 5 stars 5 out of 5 stars

LucyPlanet is a Star Seller!

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6415 Sales

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Lucy

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Lucy

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Shop policies

Last updated on May 10, 2022
Thank you for visiting Lucy Planet shop!
Please contact me if you have any questions.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

We accept PayPal, credit and debit cards, Etsy gift cards and other

Shipping

✳ Instant download: Digital files will be sent to your Etsy registered e-mail once payment is completed. Then you will need to go to you Purchases and Receipt page on Etsy, enter the item you purchase and click the Ready to download button.

✳ Due to the electronic nature of the product and it's ability to be reproduced, refunds are not offered. If you receive a damaged file, I will exchange it for a new one.
✳ By purchasing my products, you agree to my Policies and Terms of use.

✳ ✳ ✳ DO
My digital designs come with a full commercial usage licence
You can use them in your personal work and also to create finished products that can be sold online and offline

✳ ✳ ✳ DO NOT
• Re-sell as is. Do not share, redistribute sell or resell designs on their own or in digital scrapbooking sets
• Make the design available in such a way that other people can access the unaltered image.
• Create and distribute freebies using the designs.
• Sell the files as is or altered and / or claim as your own.

Privacy

Privacy policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. Nathan should then go on to include information on the following:

Information I collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.

Why I need your information and how I use it
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information sharing and disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of personal information outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.

Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to contact me
For purposes of EU data protection law, I Lucy Planet am the data controller of your personal information. If you have any questions or concerns, you may contact me at lucyplanet54555 [!at] gmail.com
See this Seller Handbook article for a sample privacy policy you can customize for your shop.