LucySuiSF

Keepsake Wedding Planners, Engagement Gifts, and Paper

San Francisco, California | 4873 Sales

LucySuiSF

Keepsake Wedding Planners, Engagement Gifts, and Paper

San Francisco, California 4873 Sales On Etsy since 2015

4.5 out of 5 stars (1075)

Announcement   Lucy Sui is a luxury brand of colorful gifts and paper products designed to bring Joy and Intention to life's small moments. Established in San Francisco, California, our priorities are simple: Create Premium-Quality Products and Provide An Exceptional Customer Experience. The products that we offer have been carefully designed and thoughtfully crafted to help you enjoy each and every single moment in what would typically be considered a normal day. We hope you enjoy having Lucy Sui in your life, and remember to always Collect Small Moments.

Announcement

Last updated on Jan 29, 2017

Lucy Sui is a luxury brand of colorful gifts and paper products designed to bring Joy and Intention to life's small moments. Established in San Francisco, California, our priorities are simple: Create Premium-Quality Products and Provide An Exceptional Customer Experience. The products that we offer have been carefully designed and thoughtfully crafted to help you enjoy each and every single moment in what would typically be considered a normal day. We hope you enjoy having Lucy Sui in your life, and remember to always Collect Small Moments.

Lucy Sui San Francisco

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Lucy Sui San Francisco

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Reviews

Average item review
4.5 out of 5 stars
(1075)
See reviews that mention:
quality 70 shipping 89 customer service 40
View all 1075 reviews

Updates

An in depth look at and review of our keepsake wedding planner, The Wedding Book is now available at http://youtu.be/I8BMxnzM5KA
Our wedding season #whatsinmybag #whatsinmypurse essentials including our keepsake wedding planner The Wedding Book available at www.lucysui.com
The best gift a bride-to-be could get, our keepsake wedding planner, The Wedding Book. www.lucysui.com
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Shop policies

Last updated on August 31, 2018
Lucy Sui is a luxury brand of colorful gifts and paper products designed to bring joy and intention to life's small moments. Established in San Francisco, California, our priorities are simple: create premium-quality products and provide an exceptional customer experience. The products that we offer have been carefully designed and thoughtfully crafted to help you enjoy each and every single moment in what would typically be considered a normal day. We hope you enjoy having Lucy Sui in your life, and remember to always collect small moments.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We accept returns on unused and unopened products. Your return must be sent and postmarked within 15 days of receipt to be eligible for a refund. To begin a return, please contact us immediately by sending us an Etsy message. All returns must be accompanied with the original packaging and promotional materials (if applicable).

Unfortunately, we are not able to process exchanges at this time. Private Listings and Monogrammed Wedding Books are FINAL SALE.

If you received your item damaged, please send us an Etsy message within 3 days of receiving your item so that we can begin the process of issuing a replacement. We must receive your damage notification within 3 days of the receipt of your order.
Payment
Payment Methods
At this time we accept most major debit and credit cards, including VISA, MasterCard, American Express, and Discover.

Do you accept PayPal?
Yes, we do.

Sales Tax
We are not required to collect sales tax for orders shipping outside of California. For all orders shipped within California, a sales tax of 7.5% will be applied.
Shipping
Do you ship internationally?
Yes, we do.

What are the shipping charges?
We wanted to make the total costs of our products simple and easy to calculate while offering flexible shipping options based on our customers' needs. Once you add an item to your cart and select your delivery address, you'll have the option to select a shipping method. We have carefully calculated the cost of shipping among many carriers to present you with the most effective and responsible method.

How are orders shipped?
DOMESTIC orders are shipped via USPS Priority Mail. INTERNATIONAL orders are shipped via USPS Priority Mail International or USPS First-Class International depending on weight. A unique tracking number is generated for each shipment and each package is also insured. You'll be sent a confirmation email with your tracking number so that you may monitor your products from the moment they leave our warehouse to the moment they arrive on your doorstep.

Do you offer shipping through a preferred carrier (UPS, Fedex, DHL, etc.)?
Yes, we do. Please contact us by sending us an Etsy message. We will get back to you within 24 hours.