Handmade scrapbooking kits and embellishments
LuluLamore's Shop Policies
Thank you for taking the time to read my policies. If there is anything you don't understand just contact me, I'm all ears!
I accept only Paypal and payment is due at time of purchase
I ship out on Tuesdays, Thursdays and occasionally Saturday.
I don't insure or add a tracking number to any packages as it’s not available here.
Shipping can take anywhere from 2-6 weeks so don't be alarmed if your package seems to be taking forever to arrive.
If its been more than 6 weeks and your package has not arrived please contact me and I will do my utmost to fix the problem!
Any import duties and tax that receiving the package might incur is the buyers responsibility.
***I ship to the Paypal address, if you need it sent to a different one please leave a note in the message to seller when you purchase, not after.***
Refunds and Exchanges
If the product you purchased is not what you expected please contact me and we can discuss how to rectify the situation. If you would like to return the product you will be responsible for the return shipping and a %10 restocking fee.
Additional Policies and FAQs
If you see a particular button or ribbon you like and would like a larger order of it, I do custom orders and would gladly help you out.
Please contact me with any problems or issues before leaving feedback. I would like the chance to make whatever is bothering you right as opposed to reading the feedback you've left for me.
I will happily reserve an item for you if you wish. I generally hold reserved items for a month, so please make sure to purchase it before then. Thanks
Last Updated June 15, 2012