LuluandGandore's Shop Policies
Welcome to Lulu and Gandore Vintage!!
Please look around and ask any questions that I haven't already covered in the listings.
I am happy to ship international and combine shipping. I also offer discounts for multiple purchases.
90% of our items are in perfect condition and under $50 so don't let the prices fool you. Everything is still very high quality.
We accept credit cards through Etsy direct check out and paypal.
Due to a short vacation, any items ordered April 30- May 5, 2015 will ship out May 7.
We are happy to ship international or combine orders. Just ask!
I usually ship out the next day after getting the order unless it is a holiday or weekend. All items ship USPS.
Buyer is responsible for customs fees if they apply.
Refunds and Exchanges
All items are vintage or antique. Most of them have been used unless otherwise noted. Any imperfections are noted in listing. Items sold as-is cannot be returned.
If you feel like something is misrepresented or different than as described, convo me within 3 days of receiving the item and we can discuss options . DO NOT just send an item back or refuse it. I will give any refunds without prior authorization.
If return is granted, refund is for merchandise only and ONLY if you have contacted me in advance and I agree to the refund. Be prepared to send pictures if items are damaged in shipment.
Please look at clothing measurements and size charts since vintage sizing differs from modern.
Measurements are taken with the item laid flat on the floor and doubled when necessary.
Please measure yourself with a measuring tape and compare to our description.
Vintage clothing size is determined as follows:
Bust: Measured from armpit to armpit seam, then doubled.
Waist: Smallest point of the bodice and then doubled.
Hip: Is the widest point below the waist then doubled.
Length: Top of the shoulder seam to the bottom edge of hem.
Shoulder: From one shoulder seam across to the other shoulder seam.
Sleeve: Shoulder seam to the bottom edge of the sleeve.
Additional Policies and FAQs
I do offer discounts for multiple purchases.
You can also ask me to be on the look out for your favorite "hard to find" item.
All of my items ship USPS. Most ship first class or priority, some ship parcel post if they are bulk and heavy and I haven't charged for upgraded shipping.
I ALWAYS package and ship my items the day after purchase unless I am out of town.
Last Updated April 15, 2015