Chantal Tromp on Nov 13, 2015
Unfortunately I received the wrong color. I've contacted the shop, but I didn't get a respond. I've send it back to the States, which was quit expensive.
LuLu responded on Dec 7, 2015
Hi Chantal - we have been away from our ETSY shop due to family issues. We did not see your correspondence until just now, nor have we received your return scarf. We just sent you a message regarding this. We hope that you respond so that we can rectify the issue, seeing as you still have our custom scarf and we have not received payment for it. We love our ETSY buyers and want to make sure everything is ok on both ends. Thanks and we look forward to hearing from you!
corimc1 on Feb 9, 2015
Es una maravilla el color, el tamaño,el tacto super calentito.Super bien trabajado e ideal para el invierno.Muchísimas gracias por todo y por el trato recibido.Llegó rapídisimo :)
LuLu & Loie's World of Interesting and Dynamic Knits
Knitting and crocheting for me is a labor of absolute love that I never ever tire of. I always have some yarn with me wherever I go. So began the adventure that is LuLu & Loie Handmade Scarves, Hats & Gloves. Since 2009 I've been making interesting, edgy and creative knit/crochet outerwear accessories for people who love a piece with a lot of personality, and are looking for garments that they just can't find elsewhere. It's that "Man, if I could only find this one thing! I should make it myself" kind of inspiration I thrive on.
My handmade wraps, hats, fingerless gloves, scarves, ponchos, cowls and snoods are meticulously constructed out of superfine heathered Peruvian Highland Wools (absolutely gorgeous in their coloring), wool/acrylic blends and ultra-soft Alpaca (a fiber softer than cashmere). I also work with mills in South America making specialty yarns for my pieces that are not available to anyone else, in multiple colors and yarn weights. I feel lucky and humbled to be a knitwear designer and be able to make a living at it. I love what I do - handmaking beautiful accessories for people who love functional, interesting and beautiful clothing. Dare to set yourself apart!
My styles are in the DIY spirit, dynamic to wear, and not often the type of scarves, hats and gloves that are seen in the regular marketplace, even here on ETSY. I go to great lengths to use the finest fibers available and handcraft every single piece with care and an emphasis on style - a little something that sets you a part - a statement piece that will have your friends saying, "WHERE DID YOU GET THAT??"
In addition to my cozy autumn/winter accessories, I offer raw yarn of my own design, and am proud to be bringing "Knit Kits" to my shop, which are an "all-in-one" kit that comes in an attractive knitting LuLu & Loie tote bag that includes yarn, knitting and darning needles, and patterns for all of you who are interested in knitting your own LuLu & Loie pieces.
Wrapping yourself up in one of our pieces is like travelling to another world. Enjoy!
LuLu from LuLu & Loie
Owner, Maker, Designer
LuLu & Loie began in 2009 out of a love for interesting, cozy, functional outerwear accessories. As I starting making these pieces for myself, it became apparent there was a need for knits like these in the marketplace. I bring them to you with love!
The philosophy of LuLu & Loie is to provide warm, cozy edgy winter outerwear accessories. Just throw on a very fun LuLu & Loie cowl and go! And look amaaaazing on the street as you're wearing it!
Accepted payment methods
- Accepts Etsy gift cards
Payment is due at the time of order.
INTERNATIONAL ORDERS: We ship via USPS International 1st Class Mail. We cannot put tracking options on international orders. ----> PLEASE MAKE SURE YOU HAVE PROVIDED YOUR CORRECT ADDRESS - we print it directly from your ETSY receipt to ensure the address you provide is the address it is delivered to. Therefore, we CANNOT accept responsibility for packages that get lost in the International Post. If you'd like to have your package sent Internationally with tracking options, please contact us and we can set that up for you. Please and allow for 7-14 days in transit.
We of course will combine shipping automatically if you purchase more than one item :)
-We do not refund for lost packages. (please let us know if you'd like insurance)
- We are also not responsible for items not delivered due to an incorrect address.
- We are not responsible for damages during shipping.
Refunds and Exchanges
Items must be returned within 10 days of your return request, and must arrive in the exact same condition in which they were sent or they will not be accepted.
Cost of the item will be refunded, minus the shipping charges and charge a 10% restocking fee. Return shipping is the responsibility of the customer.