LulueFrufru

Simple and Sweet Baby Gifts and Baby Room Decor

São Paulo, Brazil | 95 Sales

LulueFrufru

Simple and Sweet Baby Gifts and Baby Room Decor

São Paulo, Brazil 95 Sales On Etsy since 2012

5 out of 5 stars
(16)

LulueFrufru is taking a short break

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Note from shop owner Hello,

I'm taking a break!
If you have any question, I'll be checking messages.

Thank you!

Lucia

Note from shop owner

Last updated on Aug 31, 2018

Hello,

I'm taking a break!
If you have any question, I'll be checking messages.

Thank you!

Lucia

Lucia Vils

Contact shop owner

Lucia Vils

About

Inspired by little ones.

About 10 years ago, I made all my Christmas gifts.
Then, family and friends started asking me to make some of my items to give as gifts.
Soon, as always they have a new baby to gift, they asked me for my blankets, burp clothes and decor accessories.
I always try to add sweetness to my products and try to make them inspiring for special moments.

Thank you so much,

Lucia

Shop members

  • Lucia Vils

    Owner, Creator, Designer

Shop policies

Last updated on May 24, 2016
Welcome to Lulu e Frufru!
Simple and Sweet Accessories for Baby and Kids Decor

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If, for any reason you're not pleased with your purchase, please, contact me and return your order within 7 days after receiving it, so I can provide your refund within 7 days after receiving it back.
Please note: this NOT apply on custom-made products.

Thank you!
Payment
Please note:
Buyers outside Brazil: I accept PayPal only.
Brazilian buyers: Please, contact me, before your purchase.
Thank you!
Shipping
In average, items take from 18 to 24 work days to arrive in US, Europe or Australia.

If you are in a hurry and need your parcel earlier, I offer an upgrade shipping option directly during the purchase check out.

Thank you!

** All of my items are shipped with tracking number.**
Privacy
Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of embroidery, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Lucia Cypriano Vils, am the data controller of your personal information. If you have any questions or concerns, you may contact me at luciavils [!at] gmail.com. Alternately, you may mail me at:

Lucia Cypriano Vils
Rua Sales Guerra,98
São Paulo - SP - Brazil
CEP: 05048030