LunaSoaps

Luna Soaps

Missouri City, Texas 276 Sales On Etsy since 2014

5 out of 5 stars
(154)

Shop owner

Contact

Response time: within 24 hours

LunaSoaps is taking a short break

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Note from shop owner Luna soaps will be closing June 21, 2018 because I am moving. I will reopen in a few weeks as we get unpacked and settled in, Thank you for understanding.

If you have any questions or concerns please contact me through Luna Soaps' FB page, https://www.facebook.com/lunasoaps, as I will be monitoring that while gone. See you soon and have a blessed day!

Note from shop owner

Last updated on Jun 21, 2018

Luna soaps will be closing June 21, 2018 because I am moving. I will reopen in a few weeks as we get unpacked and settled in, Thank you for understanding.

If you have any questions or concerns please contact me through Luna Soaps' FB page, https://www.facebook.com/lunasoaps, as I will be monitoring that while gone. See you soon and have a blessed day!

Cathy

Contact shop owner

Cathy

Response time: within 24 hours

Reviews

Average item review
5 out of 5 stars
(154)
View all 154 reviews

About

Handmade soaps and bath products.

Hi, welcome to Luna Soaps.

I started making soap because I wanted a soap that doesn't contain the detergents and harsh chemicals that can be in mass produced soaps. I was also drawn to the artistic and creative side. I like to create my recipes so that they use skin loving oils and butters combined with clay, humanly gathered Tussah silk and other additives to gently clean without stripping my skin. I love that my soaps are pretty- after all why shouldn't they be?

I hand make all our products in small batches and use only the best ingredients that I can find. I only use plant based oils to make my soaps. My soaps are made with the cold process method and after I make a batch the soaps need to cure for at least four week. I also occasionally use a high quality Glycerin soap and these are clearly labeled as such.

Please let me know if you have any questions and check back frequently because I will be adding new soaps as they become ready.

Around the web

Shop members

  • Cathy

    Owner

    Hi, I'm Cathy, I am a mom of two wonderful children and happily married to a great, and understanding man. We live in Missouri City, TX with our cats, fish and a tortoise. I love to create wonderful artisan soaps that are good for your skin.

Shop policies

Last updated on May 9, 2018
I do have small samples of most of the soaps listed. If you are interested in getting a sample just met me know and I can get that out to you. They are small, but will give you an idea of how the soap suds and smells. :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
We hope that you will never have to contact us on the basis of a damaged good, but if you do, we will refund the item. Our customers are number one, and if you aren't satisfied with a product, we aren't either and will do best to make things right.

If you are unhappy with a purchase, please private convo me the transaction ID, date of purchase, and name on the Paypal account or credit card. This is for verification purposes and to protect me against fraud.

Starting October 2015 all orders shipped will have insurance purchased as part of the shipping cost. If a package is lost in the mail a claim will be filed. This is to protect both you the buyer and myself as the seller. **** Our Soaps are shipped in USA via USPS (First Class or Priority Mail Service) with tracking number and we will be able to know when it is delivered. After USPS shows the box has been delivered, we are not responsible for lost or stolen boxes.
Payment
If you need to cancel an order please let me know within 24 hours of pacing order, if you have ordered an item that is made on demand and I have not yet made the item a full refund will be issued.
Shipping
I ship my orders using the USPS and get them out as soon as I can. This is usually with in 1 or 2 days. The only exception to this is holidays where they would not be open and in the event that that is the case I will get the order out the next day that they are open.
** On larger orders where shipping would be high I will use a flat rate shipping and refund any overages back to you. This change in shipping is available at any time where it will save you on shipping.
***I can fit 3-4 average bars of soap in a small flat rate box that ships for $5.25. I will go this route if you order soap bars and the shipping is less this way. Tall and skinny bars and bars with high tops may not fit.

I do not make any money off the shipping of items. The shipping prices charged are estimates and if you overpay the shipping fees I will refund overages of $1.00 or more to you so that you are only paying actual shipping costs.

If you are in the Southwest Houston/ Fort Bend area and want to save on shipping I am happy to meet you and deliver your order to you, just message me if you want to have your order delivered to a public place close to you. After delivery any shipping costs will be refunded that day. If you don't ask for this I will ship your order as usual or if you fail to meat at the designated place/time I will ship your order to you.
Additional policies and FAQs
I hand pour and cut every bar of soap in my shop so there may be some variation in size and weight. The weight on tags as the net weight is actually the lightest bar weight of that batch so there will be some variation but your soap will weigh AT LEAST this amount.