Lunalura

Inspired By Nature

Gladstone, Australia · 518 Sales

Lunalura

Inspired By Nature

Gladstone, Australia 518 Sales On Etsy since 2011

5 out of 5 stars
(228)
Shop owner

Keyarna

Contact

Lunalura is taking a short break

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Note from shop owner Due to some personal issues at home I've made the decision to place my store in vacation mode until I feel it's right to reopen.

Note from shop owner

Last updated on Mar 28, 2016

Due to some personal issues at home I've made the decision to place my store in vacation mode until I feel it's right to reopen.

Keyarna

Contact shop owner

Keyarna

Reviews

Average item review
5 out of 5 stars
(228)
psmalace

psmalace on Apr 8, 2016

5 out of 5 stars

Perfect, exactly as shown and wonderfully smooth frequency!

Ash Srinual

Ash Srinual on Apr 4, 2016

5 out of 5 stars

Smaller than expected but nonetheless nice!

Rebecca

Rebecca on Mar 9, 2016

5 out of 5 stars

got it today!! I love it so soft and beautiful!

View all 228 reviews

Shop policies

Last updated on November 5, 2014

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I can accept PayPal only for international orders. Within Australia, either PayPal or Direct Deposit. Just order via the 'other' payment message, and I will send my bank details over to you.
Shipping
Processing Time
~~~~~~~~~~~~~
All orders will be sent within 3 working days unless stated otherwise, unless extreme circumstances arise in which case I will message you to inform of the delay.

Domestic Post
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Within Australia all packages are sent via Regular mail with a tracking number, and takes on average 3 to 5 working days. If you require Express post, please do contact me and I can arrange for this at an extra cost, the same goes if you prefer insurance on your parcel. I only charge the actual post cost, not for packing materials.

International Post
~~~~~~~~~~~~~~

Overseas orders are sent via Airmail. Depending on your location, this takes on average between 10 - 16 working days and unfortunately does not include tracking. If you require faster shipping, or a tracking number, please contact me - there are options available but are more expensive. I only charge the actual post cost, and not for packing materials.

Animal Products
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I am not responsible for lost shipments - this is a rare and unfortunate case, but once a package leaves my hands I cannot be responsible for it, this especially applies to fur and animal products. It is your duty to know your own countries laws on importing such items, and if they will be allowed through your customs.
Refunds and Exchanges
Please contact me if you are unhappy with any part of your purchase or before you leave negative feedback. I don't know if anything is wrong unless you tell me, I am always willing to help my valued customers!

Unfortunately no refunds can be offered for lost packages, as this is out of my control and in the hands of the postal system. For peace of mind, a tracking number and insurance can be added for an extra cost, please contact me for prices if this is an option you'd like to include.