Lunaticgumis

LunaticPark

Las Palmas de Gran Canaria, Spain
6,467 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Hello Everyone! Updates are here:

5th May: my dolls are made to order, please I ask you to respect the process time.

9th February: USPS is still experiencing delays due to covid & volume - please be patient

28th January 2021: The hard situation with the covid-19 is back again, my country is in lockdown, and there is a lot of restrictions again. Due this reason, please I ask you to respect the process time, and if you order is a gift keep in mind the situation, right now for international packages the estimated delivery time may be affected and can take between 20-70 days to be delivered and this is out of my reach unfortunately :(
The situation is quite stressful, especially for us the small sellers, so I ask for your patience and understanding.
Thank you for reach! and if you have any question, please feel free to contact me :-)
--
14th March 2020
Delivery time is being affected by the pandemic situation
Please if you order understand that the transport is limited, and packages are taking more time than usual to arrive.

This is because the situation of Covid-19

Announcement

Last updated on May 5, 2021

Hello Everyone! Updates are here:

5th May: my dolls are made to order, please I ask you to respect the process time.

9th February: USPS is still experiencing delays due to covid & volume - please be patient

28th January 2021: The hard situation with the covid-19 is back again, my country is in lockdown, and there is a lot of restrictions again. Due this reason, please I ask you to respect the process time, and if you order is a gift keep in mind the situation, right now for international packages the estimated delivery time may be affected and can take between 20-70 days to be delivered and this is out of my reach unfortunately :(
The situation is quite stressful, especially for us the small sellers, so I ask for your patience and understanding.
Thank you for reach! and if you have any question, please feel free to contact me :-)
--
14th March 2020
Delivery time is being affected by the pandemic situation
Please if you order understand that the transport is limited, and packages are taking more time than usual to arrive.

This is because the situation of Covid-19

Items

6467 Sales
 

All Items

Joana

Contact shop owner

Joana

Reviews

Average item review
5 out of 5 stars
(1810)
See reviews that mention:
Quality 293 Shipping 205 Customer service 187

About Lunaticgumis

Sales 6,467
On Etsy since 2013

Shop members

  • Joana

    Owner

    Hello! My name is Joana and I am a Fan Art Artist illustrator and amigurumist. I started to create amigurumi dolls at 2011 inspired by the show Adventure time. From my hands to yours I make sure all of my items are made with love and care.

Shop policies

Last updated on May 5, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Sales canceled prior to the item shipping will be refunded in full.

Sales canceled after the item has shipped will be refunded once the item is returned and received in the same condition as sent.

Refunds will not be given due to incorrect addresses on the behalf of the buyer if the item is not returned to sender

If the item is returned by post office the item cost will be refunded less the shipping charge or a replacement will be issued and extra shipping charges will be paid by the buyer. You will be contacted if this takes place so you may decide on what action to take.

Custom orders will not be refunded.
Shipping
My dolls are made to order. I cannot rush orders please I ask you to respect the process time and they will be fulfilled in the order they were received.

UPDATE: Due the situation of Covid-19 my process time is 3 weeks, the social distancing is important in my house, me and my father are risk patient, and our health is first, I hope you understand it.

****IMPORTANT**** if you combine stickers with others items please pick the option with tracking number less expensive, standard shipping doesn't include tracking number!!

for default etsy will show you 3 options, ignore the last one is more expensive(priority - because this option is for who only want to buy stickers with tracking number), I can't fix it because is a problem of etsy

Please be aware all shipping costs include not only the cost of mailing your item but packaging costs as well. This is to ensure your item doesn't get damaged in transit.

ABOUT THE SHIPPING:

*ECONOMY : Low shipping price but this not include tracking information. The buyer is responsible if want this method.

*PRIORITY: Include tracking information.


DELIVERY TIME (from which the packet is sent):

Spain 5-10 days
Europe 8 - 45 days
USA 10 - 45 days
Other countries 10 - 45 days

I am not responsible for duty fees, delays in customs, delays caused by adverse weather conditions or if you put the incorrect mailing address.

Please do not put different mailing addresses in the notes to seller section as I will ship to the address that you verify when ordering.

Customs tracking numbers will be available through message once the item has shipped.

if you order shipping without tracking number I am not responsible if the package is lost in any case because we haven't a code for check it!

I don't offer express shipping at the moment!!