Lunica's Shop Policies
Welcome to my little virtual shop...
“Lunica” means unique in Italian, every bag is an unique and exclusive piece, in material, model, painted decorations.
Each item is OOAK so what you see is what you purchase.
These bags are not for everyone but are designed for a woman with strong personality who wants to distinguish herself thanks to an unique and unmistakable style.
All products are constructed in a smoke and pet free environment.
You will always receive a gift package because you're buying a precious creation.
First time on Etsy?
Here's an Etsy guide to your first purchase:
All payment must be received within 2 days from purchases.
If you need more time to pay, please simply convo me to let me know.
I accept payment only by PayPal.
If you have not a Paypal account you can also pay with your credit card.
If you need help: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
I ship worldwide.
The shipping will be done 1/2 working days from payment with registered mail and tracking number.
Shipping within Europe normally takes 7/10 working days. Shipping to the US and other countries outside Europe takes approximately 2 or 3 weeks (excluding Asian countries and Oceania continent).
These delivery times are approximate and don't apply during Christmas time!!
International buyers are responsible for any taxes and customs duties to their countries.
I will be happy if you will let me know when the package arrives!
Prices "with another item" are indicative!
If you want to buy multiple items, please contact me before buying and I'll calculate the exact price of shipping based on weight of items you have chosen.
Refunds and Exchanges
The small imperfection aren't damage but marks of autenticity and handmade!
Please email me if you aren't satisfied, I can resolve the problem.
Contact me as soon as possible before leaving feedback.
You can cancel your order within at least 14 days from the date of its delivering.
The return shipping is paid by the buyer.
I will refund as soon as I received the undamaged item.
Additional Policies and FAQs
Your feedback it's very important to me!
If you're happy of your purchase, please remember to leave me 5 stars and a comment. Thanks!
If you need to contact me, please send me a private message on Etsy.
All rights reserved by artist. Buyer is not purchasing the rights to the image. Any and all publishing and reproduction rights are reserved solely by the artist.
Last Updated May 14, 2015