LuxeLovess' Shop Policies
LuxeLovess - For designers who love to use the most unique and the most highest quality crafting supplies in their designs.
* Free gift included with the purchase of 4 items in one lot.
** Complimentary registered mail (with tracking no.) for order over $20 for all customers
*** Shipping DISCOUNT on purchasing $50 or above one time (excl. shipping and wholesale item) - NO shipping discount during Sales .
**** Periodic Sales during the years.
Please go through the payment process and we will send you the refund of the discount after payment
If you need special supplies that you couldn't find in etsy, please feel free to send me any convo for any stuff you need!
Paypal - please pay upon the checkout or send me an convo if you need a revised invoice.
Please kindly noted that we WILL NOT reserve any item if no payment was secured after you placed the order.
Cancellation of order : For order with no payment or no notice of payment for 3 days, we will CANCEL the sales and the customers will be penalized by appropriate feedback.
Cancellation of reserved listing: Any reserved listing will be valid for 3 days and if you don't proceed within 3 days, I will inactive the listing
The order will be mailed out from Hong Kong within 3-5 business days (Monday to Friday) after getting payment. It normally takes 7-10 business day to arrive but if it has to be under custom inspection, it may take longer, thanks for your kind patient.
We will include registered mail for orders > $20 with signature confirmation and tracking no. , which is a highly recommended option or if your order is <$20 and need a registered mail, we can include this service for additional $2, please inform us if you need this service.
Please kindly understand that the shipping cost includes postage, quality checking cost (to ensure you will get the best and useable supplies) packing material, listing fee and transaction cost.
Refunds and Exchanges
Insurance and registered mail is highly recommended and we WILL NOT responsible for any loss or damage due to delivery
Last Updated February 23, 2012