LuxeSupplyCo

DIY Baby Headbands and Crafting Supplies

Los Alamos, New Mexico · 104730 Sales

LuxeSupplyCo

DIY Baby Headbands and Crafting Supplies

Los Alamos, New Mexico 104730 Sales On Etsy since 2012

5 out of 5 stars
(20205)

Shop owner

Heidi

Contact

Announcement   Our current processing time is 1 business day! This means that we ship all orders within 1 business day* after receiving payment, except in the following cases:

-If you checkout with any item that requires a color choice and forget to leave it in your note at checkout or if you choose a color listed as out of stock. We will message you and reschedule your shipping date for the following business day to give you the opportunity to respond.

-Custom DIY headband kits currently have a processing time of 1-4 business days in order to accommodate the design process.

Because we are trying to ship orders as quickly as possible, please make sure that your shipping information is correct before submitting your purchase. We may be unable to change the address in time if there is a mistake on it.

*Saturdays, Sundays, and Holidays are NOT considered business days.
The first business day AFTER your payment clears is when I start counting.

Please let me know before purchasing items if you need them by a certain date so I can let you know if your order will arrive in time.




★ Please take a moment to read our shop policies before ordering: http://www.etsy.com/shop/LuxeSupplyCo/policy

♥ Make sure to like our Facebook page for coupon codes, giveaways, new products, and more!

www.facebook.com/LuxeSupplyCo

★ Shipping charges are for USPS First Class Mail, which takes 2-5 business days to arrive. If you need your item sooner, please purchase the Priority Mail upgrade here:

https://www.etsy.com/listing/248974804/priority-mail-upgrade?ref=shop_home_active_1


★ PLEASE remember that we are closed on Saturdays, Sundays, and Holidays and these do NOT count as business days for us.

★ Messages: If you message after 2:00 pm Pacific Time, please be aware that it might take until the next business day for your message to be answered. We do occasionally get bogged down, but feel free to resend your message if it has been more than 24 hours as every once in a while we somehow manage to miss a message :( Our team helps me with messages at work for several hours every day so we are able to keep caught up. They cannot issue Paypal refunds and sometimes need approval for certain items, so please be aware that we are an extremely busy shop and will take care of you as soon as we can!

★ If you need DIY headband instructions, please see your email confirmation from Etsy for your order or look under "Purchases & Reviews" within Etsy, the directions are included in our shop note to buyers.

Announcement

Last updated on May 24, 2018

Our current processing time is 1 business day! This means that we ship all orders within 1 business day* after receiving payment, except in the following cases:

-If you checkout with any item that requires a color choice and forget to leave it in your note at checkout or if you choose a color listed as out of stock. We will message you and reschedule your shipping date for the following business day to give you the opportunity to respond.

-Custom DIY headband kits currently have a processing time of 1-4 business days in order to accommodate the design process.

Because we are trying to ship orders as quickly as possible, please make sure that your shipping information is correct before submitting your purchase. We may be unable to change the address in time if there is a mistake on it.

*Saturdays, Sundays, and Holidays are NOT considered business days.
The first business day AFTER your payment clears is when I start counting.

Please let me know before purchasing items if you need them by a certain date so I can let you know if your order will arrive in time.




★ Please take a moment to read our shop policies before ordering: http://www.etsy.com/shop/LuxeSupplyCo/policy

♥ Make sure to like our Facebook page for coupon codes, giveaways, new products, and more!

www.facebook.com/LuxeSupplyCo

★ Shipping charges are for USPS First Class Mail, which takes 2-5 business days to arrive. If you need your item sooner, please purchase the Priority Mail upgrade here:

https://www.etsy.com/listing/248974804/priority-mail-upgrade?ref=shop_home_active_1


★ PLEASE remember that we are closed on Saturdays, Sundays, and Holidays and these do NOT count as business days for us.

★ Messages: If you message after 2:00 pm Pacific Time, please be aware that it might take until the next business day for your message to be answered. We do occasionally get bogged down, but feel free to resend your message if it has been more than 24 hours as every once in a while we somehow manage to miss a message :( Our team helps me with messages at work for several hours every day so we are able to keep caught up. They cannot issue Paypal refunds and sometimes need approval for certain items, so please be aware that we are an extremely busy shop and will take care of you as soon as we can!

★ If you need DIY headband instructions, please see your email confirmation from Etsy for your order or look under "Purchases & Reviews" within Etsy, the directions are included in our shop note to buyers.

Heidi

Contact shop owner

Heidi

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About

Around the web

Shop members

  • Heidi

    Owner

    Hello! I'm a mother, wife, crafter and outdoor enthusiast! I spend a little too much time on Pinterest and not quite enough time on yard work ;) I started Luxe Supply Co five years ago and am grateful for each and every customer! Thank you!!

  • Makayla

    Team Member

    Hi! I love to craft almost as much as I love the outdoors. When I’m not working, you can find me backpacking, hiking, or enjoying the sun with my family!

  • Erica

    Team Member

    Hey there! I’m a mom-to-be with a passion for art and writing. My husband and I also love to go fishing on the weekends. I’ve enjoyed the natural beauty of New Mexico my whole life, and couldn’t imagine wanting to live anywhere else!

  • Hannah

    Team Member

    I am happily engaged to my fiance, Garrett. I recently graduated with a degree in Mathematics from New Mexico Tech. My favorite hobby is stained glass. I love animals and I hope to adopt many pets when I buy my dream house.

  • Mumu

    Team Member

    Hi everyone! I am from Dhaka, Bangladesh originally. I am a mother of a 4-year-old who keeps me busy most of the time, besides my gardening and cooking! Whenever I get a chance, I love to go on long drives with my family and spend time with them!

  • Susan

    Team Member

    Hi my name is Susan! I grew up in a small town in northern New Mexico. I love cooking, baking, capturing moments through pictures,doing all things crafty. I also love spending time with my boyfriend, brother and going back home to see my family.

Production partners

  • Romper Production

    China

    Our rompers are sewn by an outside source, but we design the outfits and attach any accessories to the rompers by hand. Please note that we CANNOT sell the romper by itself with out creatively altering the existing romper, but we are always happy to design an outfit to match your color requests!

Shop policies

Last updated on June 4, 2018
Welcome to Luxe Supply Co, your source for quality boutique supplies! I'm constantly searching for more products to carry at a great price, so make sure to check back often!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
Questions about your order?
Please if you have any problems with your order.
If you are unhappy with your purchase, please message me on Etsy. I accept returns within 30 days of your purchase, so you need to let me know if you have a problem with your order as soon as possible in order to process it within that time frame. If we made a mistake with your order, I usually require you to send a picture of the item in question in order to take care of the problem. If there are any issues regarding your order (such as it being lost in transit), you must contact us within 30 days of purchase in order for us to help you with the issue.

If you would like to return an item just because you changed your mind, didn't read the listing, etc and it is NOT due to an error we made:

- Make sure to return it to me within 30 days.

- You must include an invoice/ receipt or we will not be able to process your return.

- You must pay for return postage and the items must be shipped the same way I sent them to you. For example, if I shipped the items to you in a box using USPS priority mail you must ship them back in a box with priority mail.

- They must arrive in the same new and unused condition that they were sent in. I will not accept returns on items that have been used or damaged.

- If the above qualifications are met, you will be issued a refund for the returned items. You will not be issued a refund for any shipping/ handling charges.

I reserve the right to refuse service to customers for any reason.

★ Rhinestone embellishments: My metal rhinestones embellishments are extremely high quality! Every rhinestone style has been stress tested and is packaged accordingly. In the rare event that you get a "lemon" (a defective embellishment), simply send me a message with a picture of the missing rhinestone and I will refund the cost of the rhinestone to you. There is no need to ship the defective item back to me if a picture is sent.
Payment
Your payment will be processed through Etsy or Paypal. Both methods are very secure! I will never see your credit card information as the payments are processed through them. I do not accept any other method of payment at this time.
Shipping
★ Our current processing time is 1 business day! This means that we ship all orders within 1 business day* after receiving payment, except in the following cases:

-If you checkout with any item that requires a color choice and forget to leave it in your note at checkout or if you choose a color listed as out of stock. We will message you and reschedule your shipping date for the following business day to give you the opportunity to respond.

-Custom DIY headband kits currently have a processing time of 1-4 business days in order to accommodate the design process.

*Holidays and weekends are NOT considered business days.
The first business day AFTER your payment clears is when I start counting. Please let me know before purchasing items if you need them by a certain date.


Shipping charges* are for USPS First Class Mail. Domestic orders will typically take 2-5 days to arrive once shipped.

*I DO NOT include insurance in my shipping charges. Please know that once a package leaves my hands, I am NOT responsible for lost or damaged packages. The Post Office really does lose packages from time to time, and this is completely out of my hands! If you would like to insure your package please let me know and I will add it to your listing.

PLEASE NOTE that it is your responsibility to make sure your shipping address is correct. If you message me immediately I can sometimes correct the address before it ships. However, we ship EXTREMELY quickly and cannot always catch address errors before your purchase is shipped. PLEASE MAKE SURE THAT YOUR ADDRESS IS CORRECT BEFORE SUBMITTING YOUR ORDER :) Thank you!

PLEASE let me know if any items arrive damaged. I always do a quality check on items before shipping, however during the shipping process sometimes items may be damaged. I am NOT responsible for postal errors, but I can include insurance at an additional charge if you would like. If you feel the damage was due to my error, please message me with a picture of the damaged items.

★ INTERNATIONAL CUSTOMERS:

Our shipping charges are for First Class Mail International which DOES NOT HAVE A GUARANTEED DELIVERY DATE OR INSURANCE INCLUDED. International mail can take anywhere from 2-5+ weeks to arrive. I am not responsible for lost international packages! Each country uses it's own system for mail and it is YOUR responsibility to know which shipment method is best for your country and ask for that option before checking out. As a buyer you are responsible for paying the customs fees, duties, import taxes, and any related charges.

★ PLEASE remember that we are closed on Saturdays, Sundays, and Holidays and these do NOT count as business days for us.
____________________________________________________________________

I AM NOT RESPONSIBLE IN ANY WAY FOR ORDERS LOST BY THE POSTAL SERVICE! I have digital records of the address printed on the package and a tracking number that proves it was turned over to the postal service. The POSTAL SERVICE is responsible for your package once I turn it over to them. BY PURCHASING FROM ME YOU ARE AGREEING TO MY POLICIES!!
Additional policies and FAQs
Product options within listings:
Please remember that if you do not leave color choices, sizes, etc in "note to seller" at checkout, I will have to choose for you. The same applies to choosing colors noted as "out of stock" or "sold out" within listing descriptions. IF I notice your mistake prior to filling your order, I will always try to convo you first so you can correct your mistake. However, if I do not receive a timely response I will have to choose for you!

Reserved listings:
I cannot hold products indefinitely. When I make a reserved listing for you I expect it to be purchased within 2 days. If it is not, I will delete your reserved listing and offer the items for sale to others.

Wholesale orders:
I love wholesale customers! I offer wholesale pricing throughout my shop when you purchase items in larger sets. Check out the difference in price between sets of 5, 10, and 25. Please compare my prices elsewhere and you will see that my prices are already rock bottom in my wholesale listings. What you see is generally what you get when it comes to my prices. Thank you for understanding!

IMPORTANT NOTE: All computer monitors are different and colors may appear different on every screen. I try to edit my photos to show items as true to color as possible, but please understand the actual color may vary slightly from what you see on your computer screen. PLEASE UNDERSTAND that colors will vary from dye lot to dye lot. This is the nature of my products. Colors will not stay exactly the same over time!

** ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE! **

By purchasing, you are acknowledging that you have READ THE LISTING COMPLETELY for what you are purchasing.

I AM NOT RESPONSIBLE IN ANY WAY FOR ORDERS LOST or MISDELIVERED BY THE POST OFFICE. I have digital records of the address printed on the package and a tracking number that proves it was turned over to the post office. The POSTAL SERVICE is responsible for your package once I turn it over to them. BY PURCHASING FROM ME YOU ARE AGREEING TO MY POLICIES!!