Lydiaandpugs' Shop Policies
Welcome to Lydia & Pugs!
Most of my designs are illustrated with watercolor, are all original design and printed on cover stock paper.
Lydia & Pugs accepts PayPal and credit card payments. To pay with a credit card choose the PayPal payment option at check out and click "checkout as a guest" on the next screen.
Florida purchases are subject to a 7% sales tax. Trades are not accepted.
Once shipped, packages sent within the USA will arrive within 5 days. You will receive an automated email from PayPal with your USPS tracking number when your order has shipped. Lydia & Pugs will not be held responsible for additional shipping charges incurred if packages are returned due to an incorrect shipping address provided by the customer or package refusal.
International shipments are sent via the United States Post Office and are usually delivered in 2-4 weeks. On rare occasions delivery can take up to 6 weeks. Please note that your order may be subject to import duties and taxes once the shipment reaches your country. You will be responsible for paying any additional charges for customs clearance. Please contact your local customs office for further information. Lydia & Pugs will not be held responsible for additional shipping charges incurred if packages are returned due to an incorrect shipping address provided by the customer, package refusal, or unpaid customs fees.
Refunds and Exchanges
If there is a problem with your order or you aren't satisfied for any reason please let me know. I want to make sure you are happy with your Lydia & Pugs purchase.
Unused items may be returned within 14 days of receipt for a refund (excluding shipping charges). Return shipping costs are the buyer’s responsibility and are non-refundable.
Additional Policies and FAQs
Lydia & Pugs does provide custom designs services, please email me for more information: dawn [!at] lydiaandpugs.com
All designs are © Lydia & Pugs and should not be reproduced.
Wholesale inquires are welcome. Lydia & Pugs products are not offered on a consignment basis.
Last Updated December 23, 2014