LylysSapaBoutique

Lyly's Sapa Boutique

LylysSapaBoutique is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LylysSapaBoutique is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on June 20, 2013
Welcome to Lyly’s Sapa Boutique. My name is Lyly. I am from a Black Hmong family living in Lao Chai Village, just outside Sapa Town in Lao Cai Province, northwest Vietnam. My family has been making and selling traditional Hmong handicrafts to foreign tourists for more than a decade now. However, increased competition and greater restrictions on street vendors has made it increasingly difficult for us to make any money out of it. While I now work as a Tourist Guide in Hanoi City, one of my customers suggested I sell handicrafts for my family on etsy.com, so here I am. I will start-off by stocking my shop with a small selection of skirts and bags, but hope to expand my range in the near future. Thanks again for visiting Lyly’s Sapa Boutique.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
While Lyly’s Sapa Boutique does not currently provide refunds, replacements or exchanges will be considered if the buyer makes contact via an Etsy Conversation or email at lylyssapaboutique [!at] gmail.com within 7 days of receiving their purchase. Please note, however, that the buyer will be responsible for the additional shipping costs, and that immediate replacement cannot be guaranteed on our behalf due to the long time period required to make the items and the remoteness of the homes in which they are made.
Payment
Products purchased from Lyly's Sapa Boutique can be currently paid for using PayPal, which accepts all major credit cards without having to open an account. If you would prefer to make your payment by other means, please contact me via an Etsy Conversation or email at lylyssapaboutique [!at] gmail.com, and hopefully we can agree on an alternate arrangement.
Shipping
Products purchased from Lyly’s Sapa Boutique are processed and posted 1-3 days after payment in received. Unless otherwise requested, all orders are shipped via Airmail, with a tracking number provided. Vietnam Post lists average delivery times as between 2-4 weeks, however, it cannot guarantee delivery during this time due to differences in Customs procedures in each individual country.

If you would prefer to have your purchase sent via Express Mail Service (EMS), please do not hesitate to constact me via an Etsy Conversation or email at lylyssapaboutique [!at] gmail.com and I will quote you a shipping price. EMS transit times from Vietnam are listed as between 1-7 business days, depending on shipping destination.

Import duties, taxes and any other applicable charges are not included in the shipping cost. For all international shipments, these fees are the buyer’s responsibility, so please check with your country’s Customs agency to determine what these additional costs will be prior to making a purchase from Lyly’s Sapa Boutique.

All items purchased from Lyly’s Sapa Boutique will be shipped to the address you have registered with etsy.com, unless a preferred address is provided via an Etsy Conversation or email.
Additional policies and FAQs
Many of the items listed on Lyly’s Sapa Boutique are made using recycled or aging materials, coloured with natural dyes, while all are produced in traditional Hmong family homes, which are simple structure with dirt floors that are also used for raising children, washing, cooking, smoking meats, and storing rice and firewood, etc. As a result, individual items may have some minor flaws, such as imperfect embroidery, loose stitching and small marks or discolorations. I believe, however, that they do not detract from the beauty of the item and only add to its uniqueness.