makeupmonsters

Makeup Monsters Cosmetics

Newman Lake, Washington · 786 Sales

makeupmonsters

Makeup Monsters Cosmetics

Newman Lake, Washington 786 Sales On Etsy since 2013

5 out of 5 stars
(196)

Shop owner

Samantha

Contact

makeupmonsters is taking a short break

Loading
Samantha

Contact shop owner

Samantha

About

Makeup Monsters

Welcome to Makeup Monsters, an independently owned and operated beauty brand that offers high quality cosmetics and body products. We are proud to share our natural, cruelty free and unique products with beauty enthusiasts like us!

Every product is made in small batches to insure quality and freshness. We handle each product with love and care, from the time it's made, to the time it goes out to you. We work very hard to maintain a good relationship with our buyers by providing exceptional customer service.

Help us provide the absolute best customer service by sharing your experiences with our products. Let us know what you like about our products and what you think could make them better for future purchases! We are always available to answer your questions and cater to your specific needs. Contact us at lynxcosmetics [!at] hotmail.com if you have any questions.

Shop members

  • Samantha

    Owner, Maker, Designer

    A mother of 2 wonderful children and wife to an amazing and loving husband. Passionate about creating unique cosmetics that are both beautiful and high quality.

Shop policies

Last updated on November 11, 2017

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Items on sale
You may for any reason return unused or lightly used products at your own expense within 14 days of receiving the item(s). Shipping is non-refundable. Sale items & discounted items are final sale. If returning an item that qualified you for a gift, please include the gift with your return. If you choose to keep the gift, you will be charged for its full value and deducted from your refund price.

Please include tracking with your return package as we are not responsible for any packages that are lost in transit. All returns must be sent to:

Makeup Monsters Cosmetics
Attn: Return / Order #
23215 E Morris Rd. Newman Lake, WA 99025

Your return will be processed within 7 business days of receiving package and credited to the original payment method you used.
Payment
We accept Paypal and Debit/Credit/Gift Cards
Shipping
Our order processing times are 3-7 business days Mon-Fri (10am-5pm pst). If you've ordered on a weekend, processing will begin the following Monday. As soon as your order is shipped, you will receive a shipping confirmation to the email you provided along with tracking. We mail through standard USPS post, which may take an additional 2-5 business days to be delivered within the US once shipped.


International orders generally take between 7-21 business days to be delivered via USPS once shipped but may take longer depending on your countries customs agency.
Additional policies and FAQs
DAMAGED ITEMS / MISSING ITEMS / INCORRECT ITEMS
We are so sorry you received damaged items or are missing something from your package. Mistakes happen, but we can help you out! Please contact us immediately at makeupmonsterscosmetics [!at] gmail.com

ORDER ERRORS/ INCORRECT ADDRESS
Please contact us immediately if this happens so that we can adjust your order. We are not responsible to replace or refund orders shipped out that contain incorrect shipping information/purchased items placed by the customer. Please make sure you review your order before submitting it to us.

ITEMS OUT OF STOCK
We're so sorry that the item(s) you're interested in are not available. We normally restock items once a month so please check back at another date. You can stay up to date by following our social medias or joining our newsletter.

LOST/STOLEN PACKAGES
It is the customers responsibility to provide a secure location for us to mail your package. We will not replace stolen packages. Package tracking marked as "DELIVERED" do not qualify for replacements or refunds.

If your package shows delivered but is missing make sure to:

Ask around the house or check your neighbors, as the mail may have been dropped at the wrong doorstep.
Check your mailbox for a pickup notice from your post office
Call your post office immediately for information regarding your missing package. The sooner you call them, the better chances at finding your package.

INTERNATIONAL CUSTOMS FEES/TAXES/DUTIES
Customers that are purchasing outside the US should be aware that there may be additional fees/taxes/duties on your package once it arrives to your country. These are separate charges added by your countries customs agency. Our shipping charges do not cover these fees and we are required by law to declare all items and cost of items on your package. Please contact your local post office for further information on these additional costs before placing an order.